Home Program Services Coordinator

Description

Northwest Kidney Centers seeks a Home Program Coordinator to join the Home Program team in a full-time, day shift position.

Shift : Full-time, Monday - Friday, 7 : 30am - 4 : 00pm.

Salary Range : $23.17 - $28.49 - $36.44 per hour

• This role will primarily cover NKC's Yesler Terrace clinic in Seattle. Home Program Services Coordinators cover surrounding clinics as-needed and complete initial training at our Seattle clinic location.

Shift : Full-time, Monday - Friday, 8 : 00am - 4 : 30pm.

Purpose :

The Home Program Coordinator is responsible to the Home Programs Manager for essential administration tasks across multiple home dialysis facilities. These tasks include answering and triaging phone calls, scheduling patients, medical reception duties, office services, obtaining and uploading all medical records, maintaining electronic patient charts, and unit supply ordering and stocking. The position is also responsible for communications and electronic correspondence with patients, laboratories, physicians, hospitals and other persons or organizations to coordinate collection of patient treatment logs, location of treatments, medications, and other medical supplies for inventory control and billing purposes. The Home Program Coordinator fosters meaningful patient experiences by answering patient and family inquiries both telephonically and in-person, assisting with travel needs and correspondence, and escorting patients between the main entry and home exam rooms, when needed. Must be proficient in the Microsoft Office Suite, able to operate necessary office equipment and utilize additional computer software including internal and external electronic medical record systems, materials management information systems, scheduling software, and laboratory portal.

ExperienceThe Home Programs Services Coordinator should have the equivalent of high school graduate level training and the equivalent of one-year previous medical reception experience with responsibilities for public contacts and use of medical terminology. General office skills and experience with Microsoft Office products. Excellent communications skills are required.Requirements

Benefit offerings for eligible employees (.6-1.0 FTE) :

About Northwest Kidney Centers : Founded in 1962 as the world’s first outpatient dialysis provider , Northwest Kidney Centers operates 19 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a not-for-profit, community-based organization and consistently rank among the top dialysis providers in the United States in quality of care, patient outcomes and transplant rates.At Northwest Kidney Centers, teamwork, integrity, respect, excellence and stewardship guide our approach to how we work. We differentiate ourselves by our patient centered approach and active commitment to advancing kidney research and dialysis innovation. Key to our success is the compassion and expertise of our dedicated team of staff that care for those we serve. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.