Care Team Assistant

Care Team Assistant

At Legacy Community Health, we're passionate about changing lives through innovative healthcare delivery. As a Care Team Assistant, you'll be an integral part of our family, enhancing the patient experience and supporting our dedicated care teams. We believe in the power of collaboration and are excited to welcome you to our compassionate community.

Embrace the opportunity to be a pivotal link between patients, care teams, and community resources. Work with cutting-edge technology in a supportive and dynamic clinical environment. Be a part of a mission-driven team committed to compassionate and evidence-based care. Take advantage of growth opportunities, including loan repayment programs, to advance your career in healthcare.

Key Responsibilities

• Engage in meaningful patient communication, addressing calls with care and ensuring timely follow-up.
• Support pre-visit planning to ensure critical patient information is always available.
• Facilitate seamless care coordination by managing care transitions and supporting access to services.
• Assist with medication management, including refills and prior authorizations, to support patient needs.
• Collaborate with referral coordination staff to ensure efficient documentation and processes.
• Champion a culture of respect, teamwork, and safety in all interactions.
• Adhere to Legacy Community Health's protocols and training to continuously improve safety and operational standards.

Minimum Qualifications

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to healthevery day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a jobthey want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our missionDriving healthy change in our communitiesguides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose : to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy changewithin ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.