H&M Sales Advisor - Town SquareH&M • Las Vegas, NV, US
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H&M Sales Advisor - Town Square
H&M • Las Vegas, NV, US
Hace 20 horas
Tipo de contrato
- A tiempo completo
Descripción del trabajoKeep up-to-date with the fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers. Use your product & fashion knowledge to share relevant information with customers. Retain and share your service, fashion and store operations knowledge and skills with colleagues. Follow all procedures, routines, and legal requirements in all areas of the store. Give & receive feedback with your colleagues to learn, develop & support each other. Participate in relevant onboarding, introduction processes & trainings and courses relevant for your role & future development. Complete full garment cycle from unpacking and refill to steaming and ensure good garment care. Operate fitting room and checkout areas according to best practice & processes. Contribute to a clean and tidy sales floor and back-of-house (including stockrooms). Support garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines. Ensure good stock levels with replenishment routines on sales floor. Upkeep & follow best practice for any in-store OMNI services & tech services / tools, e.g., Instore Care App, Click & Collect, Smart Store. Support with opening and closing of the store. Follow all H&S guidelines and legal requirements applicable to role and responsibilities. Passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. Communicative, creative, curious, motivated, flexible, decisive and action-oriented. Enjoy working in a collaborative and dynamic environment. Have sales experience working in a dynamic and collaborative environment that you can apply to your role. Experience working with customer service in fashion, retail or other service-related industries. We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation and disability. We are a values-driven organization guided by our 7 unique values that have been part of our success story for over 75 years. You will have access to Colleague Resource Groups (CRGs) for community and networking opportunities. You are encouraged to be yourself at work in an inclusive company. You will have access to a large global talent community where career growth and aspirations have no limits. We support your overall wellbeing and offer comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave programs & paid time off. You will be able to express your personal style with our employee discount at H&M, Other Stories and COS.
As a Sales Advisor, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell H&M products and provide support and guidance. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. You will also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back-of-house, working closely with the rest of your store team to deliver an excellent customer experience.
Responsibilities
Customer Sales & Profit
- Provide excellent customer service : welcoming and guiding customers through the store & OMNI experience where available, supporting them with direct customer service.
- Willingness to engage and have conversations with customers to provide excellent service.
- Guide customers through our fashion trends, stories & products in all areas of the store.
- Effectively promote and sell our products to customers.
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.
- Represent the H&M brand positively during all customer interactions.
- Support with commercial or operational actions to reach sales targets with store management team.
Fashion & Trend Awareness
Team & Development
Retail Operations / Visual & Commercial Execution
Qualifications
Benefits
Job Status
Hourly, Non-Exempt
Compensation
Sales Associates Pay Rate $14.00 per hour
EEO Statement
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https : / / hm.ethicspoint.com and use Ask a Question.
Contact & Application
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. We create fashion & quality at the best price in a sustainable way.
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