Customer Care Representative

A company is looking for a Customer Care Representative.

Key Responsibilities

Handle inbound customer calls and / or e-mails with empathy and professionalism

Resolve issues, answer questions, and provide proactive solutions

Document interactions and follow up as needed

Required Qualifications

High school diploma or GED

Customer service experience (call center, insurance, or banking preferred)

Reliable high-speed internet (25 Mbps down / 6 Mbps up)

Quiet, distraction-free home office setup

2+ years of customer service experience preferred