Remote Logistics Assistant

Remote Logistics Assistant

If you thrive in a forward-thinking and innovative workplace, excel at building and nurturing relationships, and have a passion for the transportation industry, we want to hear from you! We are expanding our team to cover a full-time position with a rotative schedule.

Responsibilities :

• Provide amazing customer service to clients with quick responses to requests, clear communication, attention to detail, and timely follow-up on outstanding items.
• Utilize Transportation Management Systems (TMS) to complete and manage assigned workload.
• Follow documented processes to complete assigned workload.
• Source carriers for bids, projects, or one-off needs.
• Analyze key metrics to identify trends and opportunities for improvement.
• Provide insightful reports to enhance decision-making processes.
• Identify and onboard new carriers to enhance our service offerings.
• Develop new and grow existing carrier relationships.
• Build relationships with carriers based on the company's business needs to secure additional capacity to meet the sales team's demands.
• Negotiate rates with carriers to secure efficient capacity to meet company business needs.
• Ensure successful project completion through effective management.

Requirements :