Quality Operations Process Engineer

Quality Operations Process Engineer

Job Locations

US-KY-LOUISVILLE | US-TX-DALLAS | US-AZ-PHOENIX | US-GA-ATLANTA

ID

2025-178477

Line of Business

PharMerica

Position Type

Full-Time

Our Company

PharMerica

Overview

PharMerica is are seeking a seasoned Process Engineer with a strong background in pharmacy operations to drive continuous improvement and operational excellence across our pharmacy services.

The ideal candidate will have 3-5 years of hands-on experience in process engineering. Experience working in a Long-Term Care (LTC) pharmacy environment is a plus. This role requires a strategic thinker with a passion for optimizing workflows, leveraging automation, and integrating emerging technologies such as Generative AI (GenAI), Large Language Models (LLMs), and Agentic AI.

Remote opportunity. Applicants can live anywhere within the Continental USA.

Travel : 25-50%

Schedule : Monday - Friday, 8 : 00am - 5 : 00pm

We offer : DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail / Closed-door environment

This position will be posted a minimum of 5 days

Responsibilities

Analyze existing pharmacy workflows and identify opportunities for standardization, process improvement, automation, and cost reduction

• Develop and maintain process maps, SOPs, and documentation to support operational consistency and compliance
• Lead Lean and Six Sigma initiatives to enhance efficiency, reduce waste, and improve service quality
• Collaborate with cross-functional teams including IT, operations, and clinical staff to implement innovative solutions
• Evaluate and integrate AI technologies (GenAI, LLMs, Agentic AI) to streamline decision-making, documentation, and customer service processes
• Monitor performance metrics and KPIs to assess the impact of process changes and drive data-informed decisions
• Support change management efforts and training programs to ensure successful adoption of new processes and technologies

Qualifications

Bachelor's degree in Engineering, Industrial Engineering, Pharmacy, or related field.

Experience in Long-Term Care (LTC) pharmacy operations.

Strategic Thinking

25-50% travel

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X.