Talent.com
PNC
Branch Sales and Service Associate (U) (MLO) Universal Personal BankerPNC • Clayton, MO, USA
Branch Sales and Service Associate (U) (MLO) Universal Personal Banker

Branch Sales and Service Associate (U) (MLO) Universal Personal Banker

PNC • Clayton, MO, USA
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo




Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Associate I in a Universal Branch, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC's Retail Branch Banking Network, is based in Clayton, MO at the Clayton branch.

Job Description

  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.

Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Retail Lending – Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

No Degree

Disability Accommodations Statement:


The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Crear una alerta de empleo para esta búsqueda

Branch Sales and Service Associate (U) (MLO) Universal Personal Banker • Clayton, MO, USA

Ofertas similares

U.S. Bank - Private Banker - Associate

JPMorgan ChaseSaint Louis, MO, United States
A tiempo completo

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.If you have an entrepreneurial ... Mostrar más

 • Oferta promocionada

Relationship Banker II (Columbia Centre)

Regions FinancialColumbia, IL, United States
A tiempo completo

At Regions, we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities.I... Mostrar más

 • Oferta promocionada

Relationship Banker II

Phenom PeopleSaint Louis, MO, United States
A tiempo completo

It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.Simmons Bank is a dynamic regional community b... Mostrar más

 • Oferta promocionada

Client Relationship Consultant 2 (Banker) - Liberty Branch

U.S. BancorpSaint Louis, MO, United States
A tiempo completo

Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while... Mostrar más

 • Oferta promocionada

Mortgage Advisors/Sales Leader

The EMAC GroupSaint Louis, MO, United States
A tiempo completo

Federally Chartered Bank is focused on growing market share.Client is currently hiring Mortgage Loan Officers who proactively identify, develop and maintain a quality network of business relationsh... Mostrar más

 • Oferta promocionada

Loan Originator NE-St.Louis

Hilltop HoldingsSaint Louis, MO, United States
A tiempo completo

Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past c... Mostrar más

 • Oferta promocionada

Personal Banker

Academy BankSaint Louis, MO, United States
A tiempo completo

Personal Bankers are enthusiastic/self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind.Personal Bankers achieve t... Mostrar más

 • Oferta promocionada

Relationship Manager III

Cass Information SystemsSt. Louis, MO, US
A tiempo completo

The RM is responsible for building comprehensive financial relationships with existing and prospective clients by combining a thorough knowledge of the client's operations, condition, leadership, g... Mostrar más

 • Oferta promocionada • Nueva oferta

Associate Banker

BmoSaint Louis, MO, United States
A tiempo parcial

Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b... Mostrar más

 • Oferta promocionada

Carrier Relationship Manager

Stifel FinancialSaint Louis, MO, United States
A tiempo completo

The Carrier Relationship Manager partners with key insurance carriers to increase wholesaler effectiveness and activity, enhance and improve alignment with Stifel initiatives, and support joint mar... Mostrar más

 • Oferta promocionada

Client Relationship Consultant 2, 3, 4 (Banker) - Central St Louis, MO Area

U.S. BankSaint Louis, MO, United States
A tiempo completo

Client Relationship Consultant.Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we s... Mostrar más

 • Oferta promocionada

U.S. Bank - Private Banker - Associate

ChaseSaint Louis, MO, United States
A tiempo completo

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.If you have an entrepreneurial ... Mostrar más

 • Oferta promocionada

Teller

Central BankSaint Louis, MO, United States
A tiempo completo

This entry level position into Retail is used to identify tellers with less than 1 year of experience.Tellers provide a variety of teller account services such as handling deposits, withdrawals, pa... Mostrar más

 • Oferta promocionada

Wealth Management, Senior Relationship Manager - St. Louis or Kansas City, MO

Fidelity InvestmentsSaint Louis, MO, United States
A tiempo completo

This role will be a hybrid role working out of one of our Missouri branch locations.For you, client interactions aren't just transactions.They're relationships that need to be nurtured.Your innate ... Mostrar más

 • Oferta promocionada

CRB Treasury Mgmt Advisor II - Missouri

HuntingtonSaint Louis, MO, United States
A tiempo completo

Treasury Management Advisor II.The Treasury Management Advisor II acquires and develops new profitable and quality treasury management relationships.Also, retains and deepens existing customer rela... Mostrar más

 • Oferta promocionada

Relationship Banker II Float | St Louis Market

Busey BankCreve Coeur, MO, US
A tiempo completo

The Relationship Banker II combines expertise in customer service, sales, and operational management at an elevated skill level within the banking team.The Relationship Banker II is an advanced rol... Mostrar más

 • Oferta promocionada • Nueva oferta

Relationship Banker II

Simmons BankSaint Louis, MO, United States
A tiempo completo

It's Fun To Work In A Company Where People Truly Believe In What They're Doing!.We're committed to bringing passion and customer focus to the business.It's fun to work in a company where people tru... Mostrar más

 • Oferta promocionada

Relationship Banker

Bank of AmericaFlorissant, MO, United States
A tiempo completo

Bank Of America Job Opportunity.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Gro... Mostrar más

 • Oferta promocionada

Senior Relationship Banker - Sales Advisor | Downtown St. Louis

BuseySaint Louis, MO, United States
A tiempo completo

Senior Relationship Banker, Retail Sales Advisor.The Senior Relationship Banker, Retail Sales Advisor is a sales trainer and expert in the sales process within their region.The Advisor role require... Mostrar más

 • Oferta promocionada

Client Relationship Consultant 2, 3, 4 (Banker) - Central St Louis, MO Area

US BankArnold, MO, United States
A tiempo completo

Client Relationship Consultant.Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we s... Mostrar más