Telecom Wireless Analysis

Job Description

Job Description

Turning Point Global Solutions LLC (TurningPoint) is seeking a Telecom Wireless Analyst to support enterprise wireless telecom operations for our federal government client. The Telecom Wireless Analyst will be responsible for managing wireless service requests, monitoring usage and costs, and ensuring efficient delivery of mobility services across the organization.

This mid-level role is well-suited for candidates with hands-on experience in telecom / wireless service management, wireless carrier coordination, and data analysis to support enterprise mobility programs.

Location :   TurningPoint headquarters in Rockville, MD with hybrid option .

What You’ll Do

As a Telecom Wireless Analyst, you will :

• Process wireless service requests, including activations, upgrades, disconnects, and device replacements using TurningPoint’s commercial software.
• Manage mobility assets and inventory, ensuring accuracy of device assignments, numbers, and service plans.
• Monitor wireless usage, identify cost-savings opportunities, and recommend plan optimization.
• Coordinate with wireless carriers to resolve service, billing, and provisioning issues.
• Validate and reconcile monthly carrier invoices, escalating discrepancies and tracking resolution.
• Maintain accurate records in TurningPoint’s commercial TEMS software.
• Provide reporting and analytics on wireless usage, costs, and trends for management review.
• Support mobility security and compliance standards (device encryption, policies, and MDM as applicable).
• Assist with special projects such as migrations, contract transitions, or large-scale deployments.

What We’re Looking For

Preferred Skills and Qualifications

What's In It For You :

We understand that our team members are our greatest asset. That’s why we offer :

In compliance with pay transparency requirements, the salary range for this role is $70,000 to $90,000.  This range is a general guideline only as compensation decisions are based on relevant experience and educational qualifications.

Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint!

About Turning Point Global Solutions LLC (https : / / www.tpgsi.com) :

TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients.

We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services.

Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner.

TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development.

All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.

This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.