Community Health Worker

As a Community Health Worker (CHW) at St. John's Community Health (SJCH), you will play a crucial role in promoting community health and well-being by engaging with residents through various outreach initiatives. This position involves building relationships within the community, providing health education, and supporting individuals in navigating the healthcare system. The CHW will work closely with healthcare providers at SJCH to address the unique needs of the community and enhance access to quality healthcare services. Requires travelling between San Jacinto and San Bernardino areas.

Benefits:

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• SEIU Union
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience, and Knowledge

• High school diploma or equivalent (bachelor's degree in public health or related field preferred).
• Previous experience in community outreach or health education.
• Knowledge of Microsoft Office Suite, see computer skills below.
• Strong interpersonal and communication skills.
• Knowledge of community resources and healthcare services.
• Cultural competence and the ability to work effectively with diverse populations.
• Ability to work independently and collaboratively within a team.
• Bilingual English/Spanish (read, write, speak) preferred, but not required,

RESPONSIBILITIES

Performs a combination, but not necessarily all, of the following duties:

1. Community Outreach:
   • Conduct door-to-door outreach, phone banking, community events, and health fairs to identify and engage with community members.
   • Establish and maintain strong relationships with local community organizations, leaders, and stakeholders.
   • Collaborate with community partners to promote health programs and services.
2. Health Education:
   • Design and facilitate health education classes based on the needs of the community and referrals from healthcare providers.
   • Provide information on preventive care, chronic disease management, nutrition, and other relevant health topics, including but not limited to interventions.
   • Create and distribute educational materials to support health promotion efforts.
3. Patient Advocacy:
   • Assist community members in understanding and accessing healthcare services.
   • Provide guidance on available resources and support services.
4. Care Coordination:
   • Collaborate with healthcare providers at SJCH to coordinate care plans for individuals with chronic conditions or complex health needs.
   • Facilitate communication between patients, providers, and other healthcare team members.
   • Track and report on the progress of care plans and interventions.
5. Data Collection and Reporting:
   • Maintain accurate records of outreach activities, community engagement, and health education sessions.
   • Compile data on community health trends, needs, and challenges.
   • Generate regular reports for internal evaluation and improvement.
6. Event Coordination:
   • Planned and executed health campaigns, community events, and health fairs with the goal of raising awareness and fostering engagement among residents.
7. Stakeholder Engagement:
   • Serve as a liaison between the community and the Chief Government Affairs and Community Relations Officer (CGACRO) and support the CGACRO as needed.
   • Cultivate strong relationships with key stakeholders, including local healthcare providers, community organizations, and governmental agencies.
   • Foster open lines of communication to ensure a collaborative and supportive environment.
   • Attend government, community, and private interest group meetings to stay informed about key community issues.
   • Produce briefing memos before community meetings and detailed reports after community meetings describing the discussions and key issues raised in various community forums.
   • Maintain awareness of community affairs and issues, reporting to the CGACRO as needed.
   • Coordinate office procedures, ensuring efficiency in routine tasks and correspondence.
   • Manage telephone inquiries, responding promptly and professionally.

St. John’s Community Health is an Equal Employment Opportunity Employer