IT Support Technician - Level 2Computer Courage • Emeryville, California
IT Support Technician - Level 2
Computer Courage • Emeryville, California
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoStrong customer service, communication skills and organizational skills Strong technical knowledge of Microsoft Windows and Apple MacOS Demonstrated knowledge with Windows Server Demonstrated knowledge of computer networking Experience with cloud technology administration Experience with ticketing systems and queues Ability to consult, plan, and execute IT strategy with clients years experience in the IT industry, MSP experience preferred Good documentation skills, attention to detail Access to a car, a valid US driver’s license, and car insurance Must be eager to work hard, to learn many new skills, solve problems, and work efficiently in a managed services environment This position is onsite full time in Emeryville, CA $ to $ per hour depending on experience Company health insurance plans Retirement plan with employer contribution Paid time off and sick leave Personalized workspaces (stand or sit, etc.) Friendly, innovative team members and work environment Opportunities for education and certification Snacks and drinks always available
Computer Courage is currently searching for a new technician to join our growing IT support team. The technician will perform business IT services and support to our customers :
Job Responsibilities
- Provide IT services and support to Computer Courage business clients
- Manage, work, and track tickets in an MSP ticketing system
- Manage, monitor, and document client IT hardware, software, and services
- Act as a primary technician and point of contact for multiple dedicated accounts
- Work in our Emeryville office, from home, and at client sites
Qualifications and Skills
Compensation and Benefits
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IT Support Technician Level 2 • Emeryville, California
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