HR Generalist

Position Overview: The HR Generalist will serve as a trusted partner to employees and leadership, supporting the daily HR operations for a growing, collaborative organization. This is a highly visible, hands-on role responsible for delivering a positive employee experience while strengthening foundational HR processes across onboarding, employee relations, compliance, and HR systems.

This position is ideal for someone who enjoys bringing order to complex environments, building processes that make work easier for others, and serving as a supportive resource to employees at all levels. Working closely with the Director, Human Resources, the HR Generalist will play an important role in shaping and sustaining organizational culture, supporting employee engagement initiatives, and helping the organization scale effectively as it continues to grow.

Key areas of responsibility:

HR Generalist Responsibilities (95%)
HR Operations and Employee Support

• Serve as the primary first point of contact for employee HR questions related to benefits, policies, leave, and general workplace matters

• Support employee relations matters and escalate as appropriate

• Maintain accurate, organized employee records and documentation

• Support compliance with federal, state, and local employment regulations

Onboarding, Offboarding and Employee Lifecycle

• Coordinate and administer onboarding and offboarding processes

• Prepare employee documentation, system access coordination, and lifecycle records

• Ensure a consistent, compliant employee experience across all stages of employment

HR Infrastructure, Process Improvement and Documentation

• Support the cleanup, organization, and maintenance of HR files, systems, and documentation

• Assist with updates to the employee handbook, HR policies, and internal SOPs

• Contribute to process improvements that strengthen efficiency, consistency, and scalability

• Support organizational documentation such as org charts and internal HR workflows

Recruiting, Hiring and Administrative Support

• Coordinate interview scheduling across multiple stakeholders

• Conduct reference checks, background checks, and hiring documentation

• Support offer letters, promotion letters, and employee correspondence

• Maintain ATS records, candidate tracking, and dispositioning

HR Systems Support

• Partner with payroll and benefits administrators on employee updates and changes

• Support the evolution and optimization of internal operations and HR infrastructure

• Maintain HRIS employee data and records

Culture and Leadership Support

• Support employee engagement initiatives, internal events, and culture programs

• Assist with performance review cycles and employee communications

• Partner closely with HR leadership while taking initiative on tasks and priorities

Other / Ad Hoc Responsibilities (5%)

• Provide light, backend office administrative support in partnership with Operations, particularly during periods of onboarding or growth
• Support new employee setup as needed (e.g., key fobs, parking access, commuter benefits enrollment/logins)
• Assist with occasional office needs such as ordering supplies or coordinating shared resources
• Pitch in on cross-functional, administrative tasks that arise in a small, collaborative organization where teams support one another as needed

Qualifications and Requirements:

Experience & Education:

• 3–5+ years of experience in an HR Generalist or similarly broad HR role

• Demonstrated hands-on experience supporting core HR functions

• Experience working in small to mid-size organizations preferred

• Experience supporting multi-state employee populations a plus

• HR certification (SHRM, PHR) preferred, not required

• Bachelor’s degree in Human Resources, Business, or related field preferred

Skills:

• Strong organizational and documentation skills with exceptional attention to detail

• Excellent written and verbal communication skills with the ability to interact professionally at all levels of the organization

• High degree of discretion and ability to manage sensitive and confidential information with sound judgment

• Strong time-management and prioritization skills with the ability to balance multiple competing deadlines

• Proactive, self-directed work style with a high level of accountability and follow-through

• Comfortable operating in a fast-paced, evolving environment with shifting priorities

• Process-oriented mindset with the ability to identify inefficiencies and implement practical improvements

• Collaborative, approachable style with a strong employee-service orientation

• Sound problem-solving skills and the ability to navigate ambiguity with confidence

• High level of proficiency in Microsoft Office (Word, Excel, PowerPoint), SharePoint, and virtual collaboration tools

• Working knowledge of HRIS and general HR systems