Bakeshop Team Lead

Bakeshop Team Lead

Collin Street Bakery is seeking a results-driven leader to assist in the daily management of our Historic Texas Bakeshop. The Team Lead reports to the Senior Store Manager, Assistant Manager, or Supervisor and is expected to execute the following duties and responsibilities : maintain compliance with company policy / core values; open / close the bakeshops; oversee daily staffing levels; make cash deposits, allocate staffing in accordance with customer volume.

The most successful candidates have experience in retail, especially food services, and have some level of proven leadership skills.

Responsibilities

• Manage the floor operations for the Senior / Assistant Manager in their absence
• Maintain teamwork and momentum among staff during your shift
• Ensure high levels of customers satisfaction through excellent service
• Deal with customer complaints in a timely and courteous manner
• Ensure compliance with bakery policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Be a shining example of professional behavior and high job performance

Requirements

High school diploma or GED

Proven leadership experience

The ability to stand for extended periods

Proven successful experience in Retail, especially food services

Must be available to work weekends

Per the Collin Street Bakery dress code, Bakeshop Staff will not present with any visible tattoos or piercings while in uniform (absolutely no tattoos on hands, neck, or face)

Skills

Highly Effective Interpersonal skills

Detail-oriented

Strong numeracy skills

Excellent time management

Effective communication

Exceptional customer service

Strong Organization Skills