PURPOSE:
Manages a team of Sales trainers and oversees the design, development and deployment of Sales training. Ensures training contributes to overall Sales goals and growth metrics. Coordinates schedule of trainees and instructors, identifies learning objectives and instructional methodologies, and may facilitate training/development classes.
Consults with Sales management and senior leaders across the organization to analyze the training needs of specific departments and cross-functional areas. This includes and is not limited to: identifying training needs on new products/programs/services and their go to market strategy, product portfolio enhancements, legislative impacts and competitive updates.
Identifies and satisfies training and development needs by analyzing the organization results, job requirements, operational problems, plans and forecasts, and current training programs. Introduces new trends in training and development.
Meets training department financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Evaluates training and development effectiveness by assessing trainee performance; counseling managers, employees, equipment and service capabilities regarding future training.
Improves training management job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
SUPERVISORY RESPONSIBILITY:
This position manages people.
QUALIFICATIONS:
Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 5 years experience working in sales training and development AND 1 year demonstrated leadership or supervisory experience monitoring, coaching, and evaluating staff performance.
Preferred Qualifications:
Knowledge, Skills and Abilities (KSAs)
TRAVEL REQUIREMENTS:
Estimated Amount: 10% - Travel to regional locations occasionally.
Department
Department:
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Manager, Sales Training (Hybrid) • Owings Mills, MD
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