Business Office Manager Assistant

Monarch Healthcare Management Benefits Include :

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Loan reimbursement.

Scholarship Opportunities

Paid Time Off – Vacation Time

401 (k) with annual contribution match

Referral bonuses

Career path to other positions within our growing company!

Business Office Manager Assistant

POSITION SUMMARY

The Business Office Assistant works directly under the Business Office Manager to maintain accurate financial records for the facility. The primary responsibilities are handling the Residential Funds Management System, relaying calls from the main line, processing mail, bank deposits, withdrawals, reconciliation, and acting as a support to the administrative staff. This position is responsible for all RFMS-related transactions and the submission of accurate monthly financial reports.

Resident Funds Management : Maintains accurate daily logs of resident withdrawals, saves and signs receipts, balances trust accounts daily, and pays residents' personal bills.

Professionalism and Resident Relations : Maintains a courteous demeanor with residents at all times and ensures resident confidentiality and privacy of healthcare data.

Receptionist Duties : Sorts incoming mail, handles outgoing mail, answers and transfers phone calls appropriately, and maintains an organized and professional workspace.

Policy Knowledge and Application : Possesses a strong understanding of company employment policies and ensures their consistent application.

Collaboration and Support : Works with the Business Office Manager (BOM) to print accurate checks and provides general administrative support.

Workplace Culture and Compliance : Promotes a positive, inclusive work environment, adheres to the Residents’ Bill of Rights, and fosters a customer-service-centered atmosphere.

QUALIFICATIONS

Must have at least a High School Diploma.

Must have the ability to communicate, take direction, and maintain an organized workspace

Prior administrative experience of at least one year.

Experience with Health insurance, Medicare, and Medicaid preferred

Experience in healthcare, skilled nursing facility, or assisted living community

About Monarch :

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.