Manager, Data Center Technical Services

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Sony Interactive Entertainment is seeking a Manager Data Center Technical Services to join the Global Developer Future Technology Group (GDFT) the organization responsible for building and operating the data center infrastructure that powers PlayStations Cloud Gaming Broadcast and Developer Platform services worldwide. Our data centers host critical workloads ranging from real-time game streaming to content distribution developer build systems and testing environments.

The Manager Data Center Technical Services will lead a central team that owns SIEs data center standards and provides technical consultancy across the global portfolio of leased facilities. Working in partnership with operations teams and external vendors the team ensures that white space designs and fit-outs are created and delivered consistently and that providers meet SIEs technical standards and service requirements.

Responsibilities :

Team Leadership Manage a central team of subject matter experts providing guidance prioritization and professional development.

White Space Design & Fit-out Define and review white space designs and rack layouts including power distribution (from room PDUs down) data and cooling. Work in partnership with DC Operations to specify installations and layouts in response to infrastructure requests.

Standards Ownership Develop maintain and enforce SIE technical standards for leased facilities covering power cooling fire suppression security data and floorspace management.

Fit-out Oversight Oversee the implementation of fit-out projects ensuring vendor execution aligns with SIE standards and service requirements.

Maintenance Oversight Support DC Operations in monitoring and reviewing provider maintenance activities ensuring adherence to SIE standards and escalation where risks or deviations are identified.

M&E Risk Management Identify track and escalate mechanical and electrical risks that could impact SIEs environments ensuring mitigation plans are in place.

Tooling Ownership Own and manage relevant M&E tooling to provide visibility and monitoring of the white space environment.

Technical Audit & Compliance Establish and run a program of technical audits to verify compliance with SIE standards and provider obligations ensuring risks are identified and remediated.

Internal Consultancy Advise product and engineering teams on power cooling and logistical requirements during planning design and deployments.

Vendor & Partner Interface Collaborate with data center providers and external vendors to ensure SIE requirements are fully understood and incorporated into delivery.

Vendor Management Partnership Participate in vendor service reviews and technical governance forums providing input on performance compliance and alignment with SIEs standards.

Due Diligence Support Contribute technical expertise to site selection and due diligence processes.

Incident Support Act as a second- or third-line escalation point for Operations during major incidents providing subject matter input to resolution.

Knowledge & Documentation Capture lessons learned from fit-outs audits incidents and due diligence activities ensuring knowledge is standardized and shared.

Sustainability & Efficiency Ensure designs and standards incorporate energy efficiency and sustainability considerations.

Cross-functional Alignment Partner closely with relevant stakeholders to ensure technical decisions support long-term strategy.

What Were Looking For

7 years of experience in data center engineering infrastructure management or related technical services.

Relevant industry certifications or professional qualifications (e.g. mechanical electrical or data centre disciplines).

Strong understanding of the full mechanical and electrical infrastructure stack contained within a data center and the ability to interpret single line drawings and identify risks.

Practical expertise in white space design rack layouts and power distribution - including STS PDU and panel topologies.

Demonstrated experience developing and reviewing whitespace fit-out designs and standards with responsibility for specification and oversight within.

Ability to develop and maintain technical standards in alignment with operational vendor and business requirements.

Experience conducting technical audits or compliance reviews against internal standards or vendor obligations.

Familiarity with vendor maintenance practices service reviews and risk management.

Experience providing internal technical consultancy across multiple teams and geographies.

Strong communication and stakeholder management skills able to influence technical and non-technical audiences.

Problem-solving ability and calmness under pressure with experience supporting major incident response.

Collaborative detail-oriented and comfortable leading a small team of experts in a global environment.

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At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.

In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$147200 - $220800 USD

Equal Opportunity Statement :

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Required Experience :

Manager

Key Skills

Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 147200 - 220800