THE JOB
Security Officer (Guard) at Warner Theatre in Washington, DC
WHAT THIS ROLE WILL DO
Responsible for the safety and security of patrons, employees, and assets.
Conduct patrols of the building on a regular basis. Respond to all security & safety related calls in a timely manner.
Set-up, monitoring and breakdown of equipment used for access control
Exhibit exemplary conduct & appearance while on duty.
Perform access control, screening and bag checks
Comply with & adhere to all the department’s performance, conduct & attendance standards.
Perform a variety of duties in a fast-paced environment, often changing from one task to another of a different nature without the loss of efficiency or composure.
Monitor guests inside the venue during performances
Comply with all the legal & ethical instructions given by the Security Supervisors on duty and the Manager of Security, Manager on Duty or other Venue Management.
Adhere to the Live Nation Global Security polices, Security Department's policies and procedures.
Investigate and compile accurate incident reports.
Complete all assigned tasks within the guidelines and deadlines set by the Security Supervisors and/or the Manager of Security, Manager on Duty or other Venue Management.
Interact with patrons, vendors, and employees in a courteous and professional manner.
Other duties as assigned by management.
WHAT THIS PERSON WILL BRING
Valid DC Security Program ‘Guard Card’, or the ability to acquire within 14 days of hire. Must maintain an active DC Security Officer (SO) License issued by DC Department of Licensing and Consumer Protection (DLCP) Security Office Management Branch
Ability for flexible schedules to include nights and weekends
Understanding that much of the work is outdoors, tolerance for heat, cold and other weather are to be expected
Must be at least eighteen (18) years of age.
Must have high school diploma or equivalent.
Ability to communicate effectively in English, both verbally and in writing.
Must be tolerant of all cultures
An understanding of the rule of law and the relevant penal codes.
Ability to represent the Security Department in an exemplary manner.
Ability to effectively perform in crises and work under pressure without the loss of composure.
Ability to memorize, recollect, and quickly retrieve relevant information.
Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.
BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Dental and Vision benefits for you and your family
YOURSELF: Paid time off policy including sick time , free concert tickets
WEALTH: 401(k) program (1000 hours +)
FAMILY: New parent programs & support including caregiver leave
CAREER: Internal growth and development programs & trainings
OTHERS: Volunteer opportuntities, crowdfunding network
Security Staff- Warner Theatre • Washington, DC, USA
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