The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 03809 Aloha OR
Compensation Grade:13 Job Description What do Simon Cowell, Wally Amos, and Helen Gurley Brown have in common? The American Idol producer, Famous Amos cookie maker, and Cosmopolitan magazine editor... Mostrar más
Job Description:Packaging Specialist - Northwest TerritoryCollaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and ... Mostrar más
Drives technology development and enablement for both high volume manufacturing and future technology, provides process integration and equipment solutions, and performs feasibility studies to meet... Mostrar más
Mechanical Assembly Technician.Our client is a worldwide leader in design and manufacturing of Dry Pumps System, in-house servicing of Dry Pumps and Turbo-molecular Pumps.They provide an unparallel... Mostrar más
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing s... Mostrar más
Distribution CoordinatorDo you have experience working in a distribution or warehouse environment? Do you have stellar customer service skills? We are looking for one (1) Distribution Coordinator t... Mostrar más
Gensco has an opening for a Warehouse Team Member at our new Distribution Center in Salem, OR! Schedule - Monday-Friday 8am - 5pm Full Time - pay range $20-$25 per hour based on experience Day to D... Mostrar más
Delivery SpecialistThe Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner.This position will also... Mostrar más
Service Delivery Readiness Lead.This role leads execution of service delivery readiness efforts to ensure frontline teams are prepared to deliver consistent, high-quality member experiences during ... Mostrar más
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Mostrar más
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Mostrar más
Logistics Coordinator (Work From Home).Job Type: Full-Time | Remote (U.We're looking for motivated individuals ready to join the logistics side of the trucking industry.As a Remote Logistics Coordi... Mostrar más
Patient Services Specialist - Full-Time Willamette Vital Health, your local nonprofit that helps families through one of the most difficult times in life -- losing a loved one -- is searching for a... Mostrar más
Customer Service RepresentativeThis person will provide customer service by email and phone to current and potential customers.Responsible for providing exceptional support to Fleet Services custom... Mostrar más
Materials HandlerApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.Please apply if interested and qualified by sending ... Mostrar más
Woodburn, OR Truck Unloader Shift: 9 pm to finish weekend availability Potential to earn $700-1,1000 weekly People want to work at Capstone because of our high-performance culture.We build strong r... Mostrar más
Customer Service SpecialistPosition: Help our customers and team members in any way needed, with a welcoming and friendly attitude.This position fills many roles and requires a friendly and organiz... Mostrar más
For more than 20 years, Footprint Solutions has partnered with some of the nation's leading retailers to provide merchandising, installation, and in-store support services.We help retailers keep th... Mostrar más
){kind=logo}
