Sales Operations Director

Driving operational excellence across the revenue organization, the full-time remote Sales and Business Operations Director will manage strategic planning, business analytics, and process optimization while partnering with various teams to enhance business performance and customer retention. Key Responsibilities Lead annual and quarterly business planning processes and develop operational strategies aligned with company growth objectives Analyze sales and revenue trends to identify opportunities and risks, maintaining executive dashboards and performance metrics Support strategies to improve customer retention and renewal performance, monitoring key customer lifecycle metrics for actionable insights Required Qualifications Bachelor's degree in Business, Finance, Operations, or related field 8+ years of experience in Sales Operations, Revenue Operations, or related disciplines Demonstrated ability to lead complex cross-functional projects from planning through execution Experience supporting recurring revenue and customer-focused business models Proficiency in advanced Salesforce CRM and strong analytical skills