Compensation Pay Range:
$15.00 - $20.00The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 03421 Streamwood IL
We are seeking a Facilities Maintenance Manager to oversee all equipment, property, and maintenance operations at our distribution center.This hands-on leadership role involves coordinating cross-f...Mostrar más
NOW HIRING: Night Warehouse Selector / EPJ Operator Earn up to $18.Are you a motivated, disciplined worker who thrives in a fast-paced environment? We're looking for dependable Night Warehouse Sele...Mostrar más
A shift, 6:45a - 7:00p, Sun, Mon, Tues, alt Weds.Responsible for mold set-ups, start-ups, resin and color changes, sets-up: conveyor/separators, robots, granulators, blenders, dryers, vision system...Mostrar más
Together, We Own it! Start your employee owner journey with Shorr Packaging.The Category Sourcing Specialist will be responsible for managing and sourcing of assigned categories to include both cur...Mostrar más
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business.The role has expert knowledge of store systems, advanced a...Mostrar más
Material Handler - 1st shift, Mon-Fri/ 8 am to 4 pm.An excellent career opportunity for qualified individuals, especially those withMaterial Handling(Warehouse)experience.In this role the successfu...Mostrar más
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA.This franchisee owns a license to use McDonald's logos and food products, f...Mostrar más
Uline Drive, Pleasant Prairie, WI 53158.Find fulfillment in your career, at Uline! As a Buyer, you’ll help guide procurement strategy to ensure our new Connecticut branch is stocked to deliver on g...Mostrar más
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...Mostrar más
Business Services Support Specialist.Between $45000 - $48000 / Year based on years of experience.FREE health and dental insurance for the employee.A global manufacturing company located in Huntley,...Mostrar más
Embark on your journey as a Part-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading vending program...Mostrar más
We are the North American leader in the design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control and "Keeping America's Roads Safe!"...Mostrar más
Babbitting Service Inc (BSI) operates in a fast-paced manufacturing environment where product availability, inventory accuracy, and supplier coordination are critical to our production success.We a...Mostrar más
Holmes Rd, Elgin, Illinois 60123, United States.WELCOME TO AMERICAN NTN BEARING MANUFACTURING.We are a highly automated Tier 1 supplier of wheel-bearing hubs for the automotive industry located in ...Mostrar más
Crown CAPP is seeking a Material Handler/Stacker.The position will work closely with Line Operators to ensure the smooth daily functioning of production on the line.Key components of this position ...Mostrar más
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.Partner with the best in the heavy-duty industry.Provide support to the FleetPride Branches in expe...Mostrar más
Process Improvement Specialist.UNITE HERE HEALTH serves over 200,000+ workers and their families in the hospitality and gaming industry nationwide.Our desire to be innovative and progressive drives...Mostrar más
Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management...Mostrar más
