Program Manager III (Treasury Management and Commercial Payment)

Treasury Management and Commercial Payments Product Manager

This role is responsible for supporting the development, launch, monitoring, and future enhancement initiatives of Navy Federal's Treasury Management and Commercial Payments products and programs. Key products include ACH Origination, Online Wire Initiation, Positive Pay, Remote Deposit Capture, Lockbox, and Business Zelle. This position will be a key stakeholder in the development and oversight of Navy Federal's commercial payments products suite and member engagement channels, act as a business Subject Matter Expert (SME) for internal meetings and enterprise projects, oversee required reporting and adherence to KPIs, and contribute to future product development planning through competitive research, analysis, and recommendations.

Responsibilities

Product / Program Development & Management

• Planning, implementation, and optimization of Treasury Management and Commercial Payment products and programs.
• Ensure compliance with best practices for timely and effective delivery across all channels.
• Oversight and collaboration with other project stakeholders on user acceptance testing of new product or product enhancements.
• Manage and support assigned initiatives from concept through design, testing, implementation, and transition phases.
• Development and on-going monitoring of member sales, onboarding, and support workflows in conjunction with external partners and internal stakeholders.
• Development of policies and procedures related to delivering and supporting Treasury Management and Commercial Payments programs.

Monitoring & Reporting

Stakeholder Engagement

Product Enhancement & Research

Risk & Compliance

Leadership & Collaboration

Qualifications

Required

Desired

Hours : Monday - Friday, 8 : 00AM - 4 : 30PM

Locations : 820 Follin Lane, Vienna, VA 22180 | 141 Security Drive, Winchester, VA 22602 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged, and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful : Make our mission your passion.

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location, and market position.