Switchboard Operator

Switchboard Operator

In this position, the Switchboard Operator provides processing of all inbound calls from the public at large and internal users, providing general information and caller connecting support through use of the telephone system.

Pay Range : $17.33 - $22.54 / hour (depending on experience)

Benefits Eligible : Yes (Medical, Dental, Vision, 401(k), and many more benefits)

Shift Details : Full time, 40 hours / week. Saturday - Wednesday, 3 p.m. - 11 p.m. No on call required

Department : Communications, St. Vincent Regional Hospital

Essential Duties and Responsibilities

Switchboard Responsibilities

• Answers incoming switchboard calls in the order they're received.
• Assists caller : answers questions, gives directions, transfers call or pages.
• Answers the hospital emergency line, monitors Nurse Call and dispatches all emergencies.
• Monitors and dispatches hospital facilities alarms.
• Performs Resource Specialist duties (after-hours answering and contacting on-call providers, after-hours triage, after-hours medical records requests, after-hours appointment scheduling).

Minimum Requirements

Physical Requirements

Physical Demands Sedentary-Primarily sitting / lifting 10 lbs maximum

Location : Intermountain Health St Vincent Regional Hospital

Work City : Billings

Work State : Montana

Scheduled Weekly Hours : 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.