Job Description:
We are seeking a Receptionist for a very important client * Stand, greet, and welcome all clients to the Conference Center throughout the day Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort. * Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors * Work closely with J.P Morgan's internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery * Learn the EMS reservation system, to track events and understand expectations for each meeting * Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory * Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported * Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees * Familiarize frequent users within the building and guests arriving to the center * Assist planners with light data entry for events, contributing to the overall efficiency and success of the Conference Center
Requirement:
* 2 years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service
Clerical/Admin - Receptionist Intermediate (3-6 years) • Newark, Delaware, US
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