Talent.com
LTD Hospitality Group
Front Desk AssociateLTD Hospitality Group • Willamsburg , VA
No se aceptan más aplicaciones
Front Desk Associate

Front Desk Associate

LTD Hospitality Group • Willamsburg , VA
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, LTD Hospitality Group has an immediate opening for you to join our team as a Front Desk Associate.

The ideal candidate for this position has strong attention to detail, excellent recall and follow up, and is able to multitask while maintaining a smile! If you possess a positive, problem-solving attitude and a constant pursuit to be better... this is the perfect position for you!

The Front Desk Associate is responsible for assisting our guests efficiently, courteously and professionally in all Front Desk related functions and to maintain the company's high standard of service and hospitality.

  • Provide the highest quality of service to the customer at all times.
  • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of registrations.
  • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures.
  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Ensure that all cash, check and miscellaneous departments are in balance at the end of each shift. Utilize proper cash handling procedures in accordance to company policies.
  • Keep Housekeeping informed of any special requests, late checkouts and special need areas in the hotel.
  • Receive and transmit mail, phone, and written messages for guests.
  • Answer inquiries pertaining to hotel services, shopping, dining entertainment and travel directions.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by company policy.
  • Keep the Front Desk area neat, clean, and free of safety hazards.
  • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms and room selling strategies; hotel rates and discounts and how to handle each; and hotel credit and check cashing policies and procedures.
  • Be very knowledgeable of the Brand loyalty programs and their benefits and current promotions being offered.
  • Responsible for proper telephone etiquette.
  • Develop a thorough knowledge of Emergency procedures.
  • Other duties as assigned by the supervisor
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.

  • Has a sincere desire to exceed guest expectations
  • Must have exceptional oral and written communication skills
  • Must be dependable
  • Must have computer proficiency
  • Must have a minimum of a high school diploma or equivalent
  • Must be able to work weekends and holidays
LTD Hospitality Group has taken pride in superior hotel development and management for more than years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.



The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits:

  • Medical, Dental, Vision & (k) with company match
  • Voluntary Short Term
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More!
Crear una alerta de empleo para esta búsqueda

Front Desk Associate • Willamsburg , VA

Ofertas similares

Front Desk Associate - Vacation Village/Williamsburg

VacatiaWilliamsburg, VA, United States
A tiempo completo

Now Hiring:Front Desk Associate Join Our Resort Team!Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love t... Mostrar más

 • Oferta promocionada

Retail Sales Associate

VerizonWilliamsburg, VA, US
A tiempo completo +1

A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting... Mostrar más

 • Oferta promocionada

Work From Home

Remote JobsWest Point, VA
Teletrabajo
A tiempo completo

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Mostrar más

 • Oferta promocionada

Sr. Operations and Support Specialist

BowheadFort Eustis, VA, United States
A tiempo completo

Operations And Support Specialist (Tradoc).Operations & Support Specialist to support operations to the US Army Training and Doctrine Command (TRADOC) Surgeon's Office located in Fort Eustis, VA.Op... Mostrar más

 • Oferta promocionada

Consumer Insights Analyst

Earn HausMollusk, Virginia, United States
A tiempo parcial

We're currently seeking motivated individuals to participate in online surveys and paid gaming opportunities for well-known national brands.If you're looking for a flexible way to earn extra cash f... Mostrar más

 • Oferta promocionada

GAS - Cybersecurity Advisor

BlueForce Inc.Carrollton, VA, United States
A tiempo completo

Virginia - Carrollton, VA 23314.Position Type Full Time Education Level Bachelor's Degree Travel Percentage Up to 25% Category Consultant.The Department of State's (DOS), Bureau of African Affairs,... Mostrar más

 • Oferta promocionada

General Manager

Pizza Hut - Flynn GroupWest Point, VA, United States
A tiempo completo

Pizza Hut Restaurant General Manager.Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we... Mostrar más

 • Oferta promocionada

Shift Manager

McDonald'sWest Point, VA, United States
A tiempo completo

Giaimo Management is a local owned franchise! Eight restaurants and tons of opportunity!!!.You qualify after 90 days!!! Or 100% paid college tuition online.Not sure what you're going? Want to make ... Mostrar más

 • Oferta promocionada

Remote Product Tester - Flexible Studies

BuzzTestersSaluda, VA
Teletrabajo
A tiempo completo

Earn up to $400/week, depending on the number and type of studies you complete.Share honest feedback on products and services from independent brands.Assignments include short online surveys (10–20... Mostrar más

 • Oferta promocionada

Front Desk Agent / Guest Services Associate

Travel + LeisureWilliamsburg, VA, United States
A tiempo completo

We Put the World on VacationTravel Leisure Co.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.Ever... Mostrar más

 • Oferta promocionada

Sales Associate

World MarketWilliamsburg, VA, United States
A tiempo completo

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home dcor, quality furniture, thoughtful gifts and one of t... Mostrar más

 • Oferta promocionada

Front Desk Night Auditor

Westgate Resorts & SpaWilliamsburg, VA, United States
A tiempo completo

Effectively check guests into and out of the resort by performing the following duties.As the Front Desk Agent, you will provide:Greets, registers, and assigns rooms to guests.Issues room keys and ... Mostrar más

 • Oferta promocionada

Sales Associate

CrocsWilliamsburg, VA, United States
A tiempo completo

And that's exactly how we like it.Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, ... Mostrar más

 • Oferta promocionada

Task Lead

BarbaricumFort Eustis, VA, United States
A tiempo completo

Fort Eustis, Virginia, United States.Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Secur... Mostrar más

 • Oferta promocionada

General Manager

Cantina LaredoSmithfield, VA, United States
A tiempo completo

Taco Bell Franchise Opportunity.Safety of our staff and customers is the utmost importance to us.We practice ALL COVID-19 precautions - including Masks, Contactless Service and Industry Leading San... Mostrar más

 • Oferta promocionada

Front Desk Supervisor

Hersha Hospitality ManagementWilliamsburg, VA, United States
A tiempo completo

Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your growth path:Assistant Front Office Manager Front Office ... Mostrar más

 • Oferta promocionada

Front Desk Clerk

Harmony HospitalityWilliamsburg, VA, United States
A tiempo completo

Front Desk ClerkThe Front Desk Clerk is responsible for:Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay.Provides informatio... Mostrar más

 • Oferta promocionada

Sales Associate

JcrewWilliamsburg, VA, United States
A tiempo completo

We think shopping should be fun.As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat.A fan of lots of options in amazing fits? You've got it.Looking for s... Mostrar más