Operations Supervisor

Location: United States - Louisville, KY

Pay: $62,700 - $93,700

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

The Louisville Distribution Center is looking for a Operations Supervisor - Freight

We are looking for an experienced Operations Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

Responsibilities:

• Achieve high levels of customer satisfaction through excellence in identifying, dispatching, and assuring quality of orders.
• Measure and report the effectiveness of warehousing activities and employees performance.
• Provide the necessary leadership to manage, coach, and direct assigned teams to meet safety, quality, delivery, and cost metrics.
• Manage timecards and time off requests.
• Manage the team’s performance through evaluations, development, training, and promotions.
• Interview and select new talent.
• Hold team accountable through coaching and discipline.
• Motivate and reinforce good behavior through timely recognition.
• Communicate and administer company and department policies, work practices, and procedures in an effective manner.
• Identify, troubleshoot, and remove barriers to success by using a data driven problem solving approach to make fact-based decisions.
• Support, implement, and sustain continuous improvement initiatives.
• Operate power-industrial equipment.

Skills Required:

• Proven work experience as a Warehouse Supervisor.
• Highly effective supervisory skills and techniques.
• Knowledge of warehouse software packages, preferable SAP, and MS Office proficiency.
• Ability to input, retrieve, and analyse data.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills.
• Experience in decision making and exercising sound judgement to plan and accomplish goals.
• Effective communication skills with staff and peers from up and downstream processes.
• Identify continuous improvement initiatives.
• Ability to motivate engagement of a diverse group of employees and drive changes.
• Coach and mentor direct reports.
• Clear understanding of problem-solving process and methods.
• Identify obstacles within department that may keep employees from being effective; takes action to address issues as they arise.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail oriented, understand when urgency is required and use good judgment in various situations.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Ability to successfully handle and manage change.
• Ability to build and maintain positive relationships, both internally and externally, and collaborating well cross-functionally.
• Plans and holds the team accountable to daily tasks and departmental strategic goals.
• Appropriately receive constructive feedback from team members and leadership to continuously improve professionally.
• Effective time management.

Education/Experience:

• Bachelor’s degree preferred.
• 3+ years of applicable job experience in a distribution environment (ex. production, distribution, logistics).
• 5+ years of previous leadership/supervision experience required.
• Experience with Lean System practices across multiple processes.
• Track record of insuring equipment is properly maintained, and preventative maintenance is performed in a timely manner.
• SAP knowledge preferred.

Benefits:

• Competitive salary and performance bonuses.
• Comprehensive health benefits package starting on day one.
• Generous vacation and paid time off policy.
• Opportunities for career growth and development.
• Positive and collaborative work environment.

Physical Demands:

• Must regularly lift and/or move up to 10 pounds, frequently lift and/or moved up to 25 pounds and occasionally lift and/or move 40 pounds.

Total Compensation = Pay range + Benefits

Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits

Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, company‑paid disability and life insurance, and a full Employee Assistance Program.

Defining Our Employee Value Proposition

At Tennant Company, we…

Discover fulfilling work with opportunities for growth and meaningful recognition.

Drive the quality and innovation our customers rely on in our products and services.

Connect with people who care about each other, our brands and our communities.

These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another.

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.