Lead CNA

Who We Are:

We help our neighbors meet immediate needs and face long-term challenges. We steward our resources with transparency and efficiency. Together, we create a community where everyone is able to live with dignity and hope. Impelled by the love and teaching of Jesus Christ, while respecting the dignity and potential of all people, we collaborate to offer life-giving programs, advocate for the voiceless and empower the vulnerable to foster a just society .Catholic Charities Archdiocese of New Orleans (CCANO) has been an open door, a warm welcome, dry ground, a defending voice, and a hand up for generations of Louisiana residents. Our shared stories and strong roots help a diverse community stand tall together. Meeting the needs of the whole person is our continued commitment.

What You'll Do:

The Day Center Lead serves as a key leadership and supervisory role within the PACE center, overseeing the daily operations and activities conducted by Day Center Technicians. This position is responsible for mentoring, training, and supervising Day Center Technician I and II staff, ensuring high-quality care and adherence to center protocols. The Day Center Lead works closely with the Center Operations Manager and interdisciplinary team to enhance participant satisfaction and care quality.

• Leadership and Supervision: Oversee the daily operations of Day Center Technicians and provide mentoring and coaching to technicians to foster professional growth and high-quality participant care.
• Training and Development: Coordinate and conduct training sessions and in-service education for technicians. Ensure staff compliance with certification requirements and ongoing professional development.
• Participant Care: Oversee and assist with the delivery of personal care services, activities, and meal service, ensuring adherence to care plans and safety protocols.
• Quality Assurance: Monitor and evaluate the quality of care and services provided by technicians. Implement quality improvement initiatives based on participant feedback and care outcomes.
• Crisis Management: Lead and manage responses to unexpected crises or emergencies within the day center, ensuring participant safety and compliance with emergency protocols.
• Interdisciplinary Collaboration: Act as a liaison between day center staff and the interdisciplinary team, facilitating communication and collaborative care planning.
• Reporting and Compliance: Ensure accurate and timely documentation of care and activities. Monitor compliance with PACE regulations and center policies.
• Facility Management: Assist in maintaining the cleanliness and safety of the facility. Oversee the use and maintenance of equipment and supplies.
• Ability to perform participant transfers and assist with mobility as needed.
• Work with a diverse participant population, including individuals with cognitive and physical impairments.
• Frequent communication with staff, participants, caregivers, and family members.
• Preparation for and management of unexpected crisis situations.

Perks!

• Medical, Dental, Vision
• FSA, HSA
• Indemnity Plans
• 401k Matching
• Company Paid Life Insurance
• Company Paid STD & LTD
• Wellness Program Incentives
• Employee Referral Bonus
• EAP
• Teladoc and sooo much more!

What You'll Bring:

• High School Diploma/GED required; Associate Degree in healthcare-related field preferred.
• Current Certified Nursing Assistant License strongly preferred.
• CPR certification required.
• Minimum three years of experience working with older adults in a healthcare setting, with at least one year in a supervisory or leadership role.
• Proven ability to mentor and lead a team, with strong interpersonal and communication skills.
• Knowledge of PACE program operations and regulations is a plus.
• Serve Safe Handler certification or willingness to obtain upon hire.

Schedule:

• Weekly; Flexible

The Catholic Charities Archdiocese of New Orleans is an Equal Opportunity Employer At the CCANO , we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. The CCANO expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of CCANO employees to perform their expected job duties is absolutely not tolerated. The CCANO complies with applicable state and local laws governing non-discrimination in employment in every location in which CCANO has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All candidates for employment with CCANO must submit to a criminal records check as a condition of employment.

New employees will be required to complete a criminal background check prior to employment.

Compliance with the State of LA Child Protection Act and Archdiocese Policy on Abuse and Neglect, to provide for the safety and security of all clients served by CCANO programs.

Certain programs require additional background checks in addition to the Archdiocesan check. These may include the "State Police Check " and

" The Department of Education".