Dynamics 365 Developer (Need state exp must)

Role :  Dynamics 365 Developer (Need state exp must)

Location : Richmond, VA

Responsibilities :

Expertise in Dynamics 365 Customer Engagement – Dynamics

365 Customer Service module.

Demonstrated experience in Microsoft Dynamics

365 customization, configuration, development, deployment, and usage.

Aid in the requirements gathering, fit-gap

analysis, design, configuration, implementation, testing, and support of

Microsoft Power Platform solutions.

Design, develop new web components using .NET,

SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate,

Dataverse) and C#.

Strong experience with troubleshooting and

remediation of technical issues Dynamics 365 issues; document solutions, and

work with system administrators and other IT resources to implement fixes.

Strong knowledge of Microsoft's licensing model

for Dynamics 365 and Power Platform.

Adhere to best practices when implementing

business solutions and define / refine a governance approach for the platform's

Develop and disseminate documentation

(requirements, recommendations, technical analysis, etc.) on platform usage.

Prepare mockups / prototypes based on requirements

and use knowledge of Power Platform features / tools to offer solutions that meet

business needs.

Function as a liaison between IT and the

business units; serve as a point of contact for issue logging, tracking, and

resolution.

Assist customers in discerning between Dynamics

365 / PowerApps / Power Automate and other technology offerings when gathering

requirements; identify efficient solutions and recommend alternatives to meet

business needs.

Contribute to improving our processes and

policies within the Business Enablement Services program.

Preferred Experience with Devops in Power

Platform (Power Pipelines / ALM Accelerator)

Other duties as assigned.

Professional Experience :

Strong organizational and interpersonal skills.

Logical, clear and concise written and verbal

communication skills.

Ability to work seamlessly within a team as well

as manage individual tasks.

Ability to react quickly to a fast paced,

rapidly changing environment.

Rely on experience and judgment to plan and

accomplish goals.

Independently perform a variety of complicated

tasks.

Work with a team of Developers and System

Engineers.

Communicate clearly and effectively, both

speaking and in writing.

Review & refine existing processes to better

align with agency / group priorities.

Review the existing procedures and propose,

execute, and / or direct necessary changes.

Participate in on-call duties as necessary.

Be able to work–from-home and still provide

expected level of support.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Experience as a D365 Technical Lead

Required

5.0

Years

Experience with creating and managing of solution using Dynamics 365 Customer Service.

Required

8.0

Years

Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365

Required

8.0

Years

Custom development experience using .Net, JavaScript and C#

Required

5.0

Years

Experience with Power Platform and Dataverse

Required

3.0

Years

Experience with using standard & premium connectors with PowerApps and Power Automate

Required

3.0

Years

Experience with DevOps in Power Platform / D365 Environments

Desired

2.0

Years

Experience with Data Integrations and Migrations using ADF & SSIS Packages

Desired

5.0

Years