Talent.com
Care Coordinator
Care CoordinatorEmpowerMe Wellness • Springfield, MO, United States
Care Coordinator

Care Coordinator

EmpowerMe Wellness • Springfield, MO, United States
Hace 15 días
Tipo de contrato
  • Temporal
Descripción del trabajo

Overview

About Us :

A tech-enabled, multi-service healthcare organization, EmpowerMe Wellness is on a mission to improve the lives of seniors. We enrich senior living communities nationwide through our fully integrated on-site therapy, pharmacy services, primary care, and more at senior living communities nationwide. With a team of more than 3,000 clinicians and professionals, we focus on improving wellness and driving positive outcomes from a place of deep compassion and expertise.

Position Summary :

As the Care Coordinator, you will work closely with the Area Director of Operations and be responsible for providing administrative and care delivery support in communities to assist in servicing teams by optimizing therapists schedules, supporting intakes, and supporting in the completion of 360 touchpoints to ensure consistent and comprehensive interaction with residents, families, and staff. The ideal candidate will be highly organized, detail-oriented, and adept at multitasking to support the overall operational effectiveness and quality of care within the community.

Responsibilities

Intake Process

  • Support Clinic Directors to drive completion of intake process for new residents, including gathering necessary documentation, information and obtaining consent from resident or Power of Attorney (POA)
  • Submits orders to physicians including faxing / emailing orders to Primary Care Provider if therapy is indicated on screening
  • Ensure completion of evaluations occurs
  • Assists with obtaining undersigned therapy documents from physicians

Scheduling and Team Member Support

  • Review under hours reports and support Clinic Directors to coordinate therapists' weekly schedules to optimize efficiency
  • Support new team members on Day 1 to help get equipment set up, logged into courses / training classes, etc.
  • Support daily clinic operations, including scheduling, documentation, and follow-up needs, while maintaining strong relationships with community partners.
  • Identifying and Supporting Wellness Needs

  • Assist in identifying therapy needs and 360 participation (via falls reports, new move-ins, screening tracker, DC from therapy, etc.). Communicate needs to Clinic Director and / or ADO to begin screening
  • Weekly on-site presence in communities to build relationships with team members, residents, and community partners. Essential for intakes, identifying therapy needs, and coordinating schedules
  • Serve as the point of contact for residents, families, and therapy teams, ensuring smooth coordination of care and timely communication.
  • Anticipate and resolve issues that impact the resident experience, escalating concerns when needed to keep care delivery on track.
  • Contribute to a positive resident experience by staying engaged, informed, and responsive to the needs of the communities served.
  • Reporting

  • Review operational reports and act on closing gaps
  • Send Weekly therapy and 360 census spreadsheet to Executive Director, Director of Wellness, Clinic Director and ADO
  • Follow-up with therapist weekly to ensure completion of documents due outlined in the documentation due dates report
  • Follow-up on outstanding items outlined in the Missing Documents Report and send to the records management team
  • Send individual therapist weekly to ensure timely closeouts by reviewing Labor Log Report and Weekly Closeout (via Hotlist)
  • Clinic Director Coverage

  • Serve as an interim clinic director to cover for PTO or openings by attending standup meetings, tours of community, and explaining EmpowerMe services to current / prospective residents
  • Misc and General Administrative Support

  • Other tasks as identified such as, but not limited to : coordinating with ADO to order supplies as requested, and assisting in completion of Agency required tasks
  • Complies with HIPPA and PHI guidelines and always protects confidentiality
  • Communicates professionally and clearly and maintains a good working relationship with physicians, care staff, and interdisciplinary teams, as well as demonstrates flexibility to ensure patient / community needs are being met
  • Qualifications

    Care Coordinator Qualifications, Education and Experience :

  • Certification in healthcare, business administration, or related field. Two years of relevant experience in a senior living setting preferred
  • Proven experience in administrative and operational roles, including managing schedules, handling correspondence, and maintaining records
  • Experience in a customer-facing role, with a focus on providing exceptional service to residents and their families
  • Solid understanding of Wellness offerings, Physical, Occupational, and Speech Therapy for seniors, as well as a general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care preferred
  • Exceptional communication and interpersonal skills are required, along with the heart and passion for working with older adults while providing the best care possible.
  • Ability to work well with others and take direction from management
  • Passion for achieving results through self-motivation, initiative, and proactive orientation with a sense of professional curiosity, desire to learn new things, and to find / recommend solutions to problems
  • Sense of professional curiosity, desire to learn new things, and to find / recommend solutions to problems
  • Must have the ability to remain calm in stressful situations, be flexible, work well with many interruptions, and have exceptional multi-tasking skills
  • Respect for the principles of patient / resident rights and confidentiality
  • Computer Skills :

    Proficiency in Internet browsers (e.g., Explorer, Chrome, Fire Fox), as well as advanced knowledge of Microsoft Office programs : Outlook, Excel, and Word applications.

    Work Environment & Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An individual should possess the physical ability to lift / move 20lbs, maintain a stationary position, move freely, operate equipment, ascend / descend freely, position self to reach equipment above or below average standing height, and communicate with employees throughout the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; stoop; walk; use hands and fingers to handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

    Crear una alerta de empleo para esta búsqueda

    Care Coordinator • Springfield, MO, United States

    Ofertas similares
    Patient Care Manager II / Patient Care Manager I - Urgent Care Ozark

    Patient Care Manager II / Patient Care Manager I - Urgent Care Ozark

    CoxHealth • Ozark, MO
    A tiempo completo
    An employee with responsibility / accountability for leading and managing a department or program, defining the mission, goals, budget, and performance standards for the area to produce a desired out...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,980 per week in Bolivar, MO

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,980 per week in Bolivar, MO

    TravelNurseSource • Bolivar, MO, US
    A tiempo completo
    Registered Nurse (RN) | Intensive Care Unit (ICU) / Critical Care.TravelNurseSource is working with Triage Staffing to find a qualified ICU / Critical Care RN in Bolivar, Missouri, 65613!.Travel Nurs...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Physical Therapy Support Coordinator

    Physical Therapy Support Coordinator

    INCITE REHAB • Springfield, MO, United States
    A tiempo completo
    Are you dedicated to empowering individuals to achieve their best physical health? As a Physical Therapy Support Coordinator, you will be essential in evaluating patients and crafting tailored care...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Logistics & Production Coordinator

    Logistics & Production Coordinator

    Vital Farms • Springfield, Missouri, United States
    A tiempo completo
    Logistics & Production Coordinator (Springfield, MO).Healthcare offered / starting the first day of the month following your start! (medical, vision, dental and life). K with a 3% company contribution...Mostrar más
    Última actualización: hace 7 días • Oferta promocionada
    Travel Nurse - RN - ICU - Intensive Care Unit - $1865.56 / Week - Hiring Now

    Travel Nurse - RN - ICU - Intensive Care Unit - $1865.56 / Week - Hiring Now

    Atlas MedStaff • Bolivar, MO, US
    A tiempo completo
    Atlas MedStaff is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Bolivar, MO. Shift : 3x12 hr nights Start Date : 03 / 09 / 2026 Duration : 13 weeks Pay : ...Mostrar más
    Última actualización: hace 2 horas • Oferta promocionada • Nueva oferta
    Physician (MD / DO) - Cardiology - General / Other - $600,000 per year in Bolivar, MO

    Physician (MD / DO) - Cardiology - General / Other - $600,000 per year in Bolivar, MO

    LocumJobsOnline • Bolivar, MO, US
    A tiempo completo +1
    Doctor of Medicine | Cardiology - General / Other.LocumJobsOnline is working with CompHealth to find a qualified Cardiology MD in Bolivar, Missouri, 65613!. One of the most popular sailing destination...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Resident Care Associate

    Resident Care Associate

    Phoenix Senior Living • Springfield, MO, United States
    A tiempo completo
    The Bungalows at Chesterfield Village.Resident Care Associates to join their team!.Mon-Fri; Every other weekend required. The Resident Care Associate reports directly to the Family Experience Direct...Mostrar más
    Última actualización: hace 15 días • Oferta promocionada
    Remote Healthcare Support Representative

    Remote Healthcare Support Representative

    Liveops • Springfield, Missouri, United States
    Teletrabajo
    A tiempo completo
    Healthcare Support Representative — Independent Contractor.Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting pat...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Bolivar, Missouri
    A tiempo completo +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Mostrar más
    Última actualización: hace 21 días • Oferta promocionada
    Physician (MD / DO) - Emergency Medicine - $240 per hour in Bolivar, MO

    Physician (MD / DO) - Emergency Medicine - $240 per hour in Bolivar, MO

    LocumJobsOnline • Bolivar, MO, US
    A tiempo completo +1
    Doctor of Medicine | Emergency Medicine.LocumJobsOnline is working with CompHealth to find a qualified Emergency Medicine MD in Bolivar, Missouri, 65613!. One of the most popular sailing destination...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Personal Care Assistant

    Personal Care Assistant

    In Home Solutions LLC • Nixa, Missouri, US
    A tiempo completo
    Job Description Job Description About the Role : The Personal Care Assistant plays a vital role in supporting individuals who require assistance with daily living activities, primarily within assi...Mostrar más
    Última actualización: hace 6 días • Oferta promocionada
    Healthcare Billing Coordinator for Long-Term Care

    Healthcare Billing Coordinator for Long-Term Care

    Citizens Memorial • Bolivar, MO, United States
    A tiempo completo
    A local healthcare facility in Bolivar, MO, is seeking a Billing Coordinator for its long-term care facilities.The role involves posting deposits, processing credits, and updating resident accounts...Mostrar más
    Última actualización: hace 26 días • Oferta promocionada
    Clinical Coordinator - Charge Registered Nurse - Dialysis

    Clinical Coordinator - Charge Registered Nurse - Dialysis

    Fresenius Medical Care • Springfield, Missouri, United States
    A tiempo completo
    Supports FMCNA’s mission, vision, core values and customer service philosophy.Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.Ensure quality ...Mostrar más
    Última actualización: hace 11 días • Oferta promocionada
    Travel Nurse - RN - ICU - Intensive Care Unit - $1865.56 / Week

    Travel Nurse - RN - ICU - Intensive Care Unit - $1865.56 / Week

    Atlas MedStaff • Bolivar, MO, US
    A tiempo completo
    Atlas MedStaff is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Bolivar, MO. Shift : 3x12 hr nights Start Date : 03 / 09 / 2026 Duration : 13 weeks Pay : ...Mostrar más
    Última actualización: hace 2 horas • Oferta promocionada • Nueva oferta
    Office Coordinator

    Office Coordinator

    Haven Home Health & Hospice • Ozark, MO, US
    A tiempo completo
    Quick Apply
    Office Coordinator Ozark, MO Full Time Pay : .Where operations support patient care.At Haven Home Health & Hospice , we believe strong systems support strong clinicians.As a locally owned o...Mostrar más
    Última actualización: hace 1 día
    Travel Nurse - RN - ICU - Intensive Care Unit - $1970.68 / Week - Hiring Now

    Travel Nurse - RN - ICU - Intensive Care Unit - $1970.68 / Week - Hiring Now

    FlexCare • Bolivar, MO, US
    A tiempo completo
    FlexCare is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Bolivar, MO. Shift : 3x12 hr nights Start Date : 03 / 09 / 2026 Duration : 13 weeks Pay : $1970....Mostrar más
    Última actualización: hace 2 horas • Oferta promocionada • Nueva oferta
    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's Surrogacy • Bolivar, MO, US
    A tiempo completo +2
    What qualities make you a great surrogate?.Why choose our surrogacy program?.All medical, legal, and travel expenses.The nations only obstetrician-managed agency. We respect the time and commitment ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Charge RN (FT Cardiac Surg Inter)

    Charge RN (FT Cardiac Surg Inter)

    Mercy • Republic, MO, US
    A tiempo completo
    The Charge Registered Nurse utilizing theoretical concepts as a basis for decisions in practice will assess, plan, implement and evaluate nursing care in accordance with standards of nursing practi...Mostrar más
    Última actualización: hace 8 horas • Oferta promocionada • Nueva oferta