Job Coach - Program District Assistant

Job Type

Full-time

Description

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking a highly motivated individual to function as a Program District Assistant (PDA) - TSE Job Coach for the Transitional Subsidized Employment (TSE) Program, working with Homeless CalWORKS participants. The selected candidate will assist program participants experiencing homelessness by providing on-the-job training as well as supporting the individual to adjust in their current work environment. Assistance with placements into unsubsidized employment will be required as well, as this support will enable participants to transition into independent employees with an ultimate goal of employment retention. The PDA Job Coach must understand the function and goal of the TSE Program, and the ideal candidate will be able to motivate TSE program participants to achieve their professional goals through employment as well market the program to employers. TSE Job Coach will also be responsible for Job Development as well.

This position will be assigned to the Los Angeles location which is one of five (5) Community Based Organizations (CBO) and / or One-Stop / AJCCs serving this specialized population (Pasadena, Lancaster / Palmdale, Los Angeles (near Dodger Stadium), and South LA-Watts). However, local travel within an LA County Region will be required to provide support to a designated caseload of participants on job assignments.

Essential Duties and Responsibilities

Under the supervision of the GAIN Program Director (or designee), duties of the Program District Assistant - Job Coach includes, but is not limited to, the following :

• Act as an advocate for participants, ensuring they understand employer expectations and workplace culture.
• Provide on-the-job coaching to help participants adjust to their new roles, improve performance, and develop professional skills.
• Assist participants in maintaining positive working relationships with staff and customers.
• Offer guidance on job retention strategies, such as time management, workplace communication, and adaptability.
• Develop employment plans and job coaching techniques to help individuals navigate and accurately carry out their job duties.
• Interview participants to assess interest and qualifications for employment.
• Instruct participants in job-seeking strategies, application procedures, and professional workplace behavior.
• Provide training on problem-solving, professionalism, and workplace expectations.
• Collaborate with participants to overcome workplace challenges and improve job performance.
• Conduct regular check-ins with participants after placement to assess progress and provide guidance.
• Address barriers to job retention, including workplace conflicts, transportation, and employer expectations.
• Serve as a liaison between the participant and employer, helping to resolve concerns and ensure workplace integration.
• Assist participants in career growth planning, providing resources for professional development and long-term success.
• Facilitate workshops on workplace etiquette, professional behavior, and job retention skills.
• Provide training on effective communication, problem-solving, and workplace success strategies.
• Support participants in preparing for job fairs and employer interviews by offering mock interviews and professional guidance.
• Maintain detailed case notes on participant progress, retention efforts, and job performance.
• Submit reports on participant outcomes, coaching activities, and retention strategies.
• Ensure compliance with program retention and follow-up reporting requirements.
• Perform other duties as assigned.

Requirements

Working Conditions

Pay & Benefits

This is a full-time, nonexempt position (40 hours / week), generally with a starting pay range of $24.55 - $29.27 per hour, commensurate with experience. SBWIB, Inc. offers a comprehensive employee benefits package, which includes :

Employees are eligible to enroll in the company's health benefits package on the first of the month after completing 60 days of employment.

This job description aims to provide essential information about the position's scope and is not exhaustive regarding experience, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management retains the sole right to add, modify, or exclude any essential or non-essential requirement at any time, with or without prior notice. Completion of any job requirement by the employee does not create a contract of employment of any kind.

Salary Description

$24.55 - $29.27 per hour