Job Description
Job Description
We are seeking an Assistant Commercial Insurance Account Manager to help support a growing Commercial Insurance team. Someone who is interested in learning the commercial side of Insurance or a candidate with prior commercial Insurance experience is ideal. A positive attitude and drive to learn commercial insurance is essential in this position.
Qualifications & Experience :
- Background in account management, customer service, and experience in an office environment is a plus
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues
- Organizational skills with the ability to prioritize tasks effectively
- Good communication skills - as you will be speaking and communicating with clients, company underwriters and coworkers.
- Good writing skills - to send clear correspondence, emails etc. to clients and company underwriters.
- High School Diploma
- 2+ years experience in insurance
- Experience with AMS360 a plus
- Current Property and Casualty License
Responsibilities :
Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficientlyinsurance products to identify potential business opportunitiesSet up & send out renewal surveys to clients and assist client with any questions or issues they have in completing the renewal survey materials.Oversee and manage the policy checking and delivery process to insured as directed by the team.Request loss runs from insurance carriers or pull directly from websites.Prepare customer correspondence including certificates of insurance, binders, ID cards, cancellations, letters, etc.Review policies, audits, and endorsements for accuracy; report errors to insurance companies for correction.Responsible for inputting and updating customer and policy information in agency management system and to ensure all information is accurate.Handle questions, research, and resolve problems.Interact with carriers and clients to ensure delivery of exceptional customer service and adherence to policies and procedures.Benefits
401k with employer matchingHealth InsuranceDental InsuranceLife & Disability InsurancePTO and paid holidaysOpportunity for advancement and a place to grow your careerApply below if you would like to learn more about this position!