Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Member Experience Manager is dedicated to curating and enhancing “ClubLife” and increasing Club Member Growth. This individual is the face of the club and are responsible for sourcing, enrolling, onboarding, and connecting new Members. In addition, this role creates and hosts activities with the current Members and their guests to demonstrate Pride in Belonging.
Reports Directly To: General Manager
This role pays a yearly wage of $67,000 to 73,000 plus bonus
About the Venue
At the University. For the City. We are not just Bears fans around here—we are fans of the city of Waco, and together with our members, we're doing big things to connect with and uplift the local community we call home. Baylor Club Members are enthusiastic about giving back to the city of Waco. In addition to many member-driven initiatives throughout the year, we are proud to partner with several local organizations to provide help to our neighbors in need. The epicenter of Waco, Texas's civic, social, and business communities with panoramic views of McLane Stadium and downtown over the Brazos River. Baylor Club brings the best and brightest of university alumni and Waco community leaders together to work.
Responsibilities
Day to Day
Responsible for budgeting of dues lost, resignations and downgrades
Qualifications
Member Experience Manager| The Baylor Club • Waco, TX, US
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