Job Description
Job Description
JOB DESCRIPTION
Position Title : Cashier / Food Prep
Department : Café 108
Employment Classification : Non-Exempt
Position Summary / General Description :
A Cashier / Food Prep greets customers, takes orders, prepares food, handle payments and thanks customers while ensuring a safe, clean and efficient operation.
Expectations :
- Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
- Act as a role model within and outside the corporation.
- Maintain a positive and respectful attitude toward customers and co-workers.
- Consistently report to work on time prepared to perform duties of position.
Essential Duties & Responsibilities :
In friendly manner perform duties such as but not limited to : Communicate special menu items or specials to customers, take orders to customer specifications; cook / prepare food orders; deliver food / drink orders; replenish condiments, as needed; maintain beverage area, brews and coffee; maintain cleanliness (e.g., clean service / dining areas, etc.).Maintain high cleanliness and sanitation standards in accordance with Food Systems Food Safety & Sanitation guidelines and the HACCP System.Ensure that product quality standards are met through proper food preparation and prepare food products to proper specifications.Operate a point of sale system / cash register without variance (e.g., maintain change in cash drawer; accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts; balance cash drawer and receipts; keep register area neat, clean and stocked with necessary supplies; and documents discrepancies).Ability to follow directions and perform work independentlyEnsure product is stocked and rotated to ensure proper expiration dates, and ensure product is displayed in an organized manner.Promote brands / products to increase sales.Act with urgency at all times to minimize wait times; maintains a quick and purposeful pace.Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.Perform additional duties and responsibilities as necessary or assigned.Education & Experience :
High School Diploma or GED preferred.Must have relevant work experience.Some experience in fast food environment and cash handling preferred.Must possess basic mathematical skill (able to add, subtract, multiply and divide).Licensing & Certification :
None.Computer Equipment, Software, Machinery :
Operate Point of Sale system / cash register (MICROS)Operate and maintain dispensers such as fountain, juice, creamer, coffee and tea brewers.Operate ice cream maker, fryer.Essential Physical Requirements :
The job requires the ability to talk, turn, twist, stand for long periods of time, and repetitively use hands 51-100% of the time.The job requires the ability to kneel and reach overhead 25-50 % of the time.The job requires the ability to bend over and stoop 1-24% of the time.The job requires the ability to carry, lift and slide / transfer 1-30lbs. 1-24% of the time.Essential Mental Demands :
The job requires reading 51-100% of the time.Supervisory Responsibilities :
None.Work Environment (inside / outside) :
The job is performed indoors in a restaurant environment.Other Requirements :
Must pass a pre-employment alcohol / drug screen.Obtain Serv-Safe Certification within ninety days from date of hire and / or transfer.Varies