Director of Business Operations

A company is looking for a Director of Business Operations (Biz Ops).

Key Responsibilities

Lead offshore expansion and optimize service models by integrating and scaling operations

Streamline and standardize operations by creating SOPs and improving onboarding processes

Enhance resource planning and forecasting to support long-term scalability and operational efficiency

Required Qualifications

7+ years of experience in operations, business consulting, or strategic program management

Proven success in driving operational scale and efficiency

Experience with offshore and shared services team integration

Strong program management skills with a focus on multi-stakeholder initiatives

Data fluency with metrics and KPIs to guide decisions