Service Support Specialist

A company is looking for a Service Support Specialist - International Contractor.

Key Responsibilities

Oversee aspects of Field Service Management software and coordinate service calls

Maintain accurate reports and support process documentation

Collaborate with internal teams and external service providers for efficient service resolution

Required Qualifications

At least one year of experience in service or operations

Experience with Salesforce Field Service or other ticketing systems preferred

Proficiency in data entry and reporting

Professional working proficiency in English (B2 CEFR level or higher)

Ability to work independently in a fast-paced environment