Project Coordinator II

Job Description

Project Coordinator II

Sales Operations

Remote - Eastern / Central Time Zones Required

About Our Client

Our client is a leading technology company in the email marketing and automation industry, serving millions of businesses worldwide. With nearly two decades of experience, they provide comprehensive marketing platform solutions that help small and medium-sized businesses grow through email marketing, automation, and analytics tools. The company operates globally with a strong focus on empowering entrepreneurs and small businesses to succeed in the digital marketplace. They are known for their innovative approach to marketing technology and commitment to creating inclusive, supportive work environments where contractors are treated as valued team members.

Job Description

The Project Coordinator II will play a crucial role in managing key aspects of our client's Services Partner program, ensuring seamless delivery of migration services for new customers. This position is instrumental in maintaining momentum on critical projects, streamlining workflows, and boosting operational efficiency across established programs including Premium Migration Services, Marketing Development Fund, Partner Toolkit management, and Deal Registration processes.

The successful candidate will act as a vital liaison between internal teams, external service partners, and program stakeholders, managing both strategic initiatives and day-to-day operational tasks. This role offers the opportunity to shape processes, drive efficiency improvements, and contribute to the continued success of a dynamic partner ecosystem. You'll work closely with the Sales Operations team to ensure high standards of service delivery while building sustainable, scalable processes for future growth.

The ideal candidate is passionate about project coordination, process optimization, and partner relationship management, with a strong desire to work in a fast-paced technology environment where attention to detail and proactive problem-solving are essential for success.

Duties and Responsibilities

• Drive and support key partner initiatives including Premium Migration Services, Marketing Development, and Deal Registration programs
• Manage selection and recruitment of marketing and freelance service partners with migration expertise
• Develop and execute comprehensive training materials and onboarding processes for new partners
• Streamline team workflows and partner processes to increase operational efficiency
• Oversee and optimize partner workflows during customer migration processes
• Facilitate regular communications and updates with partners, addressing concerns and providing essential information
• Serve as cross-functional liaison between internal teams to ensure coordination and inclusion in program decisions
• Manage accurate and timely partner payment processing upon successful completion of migrations
• Document processes and contribute to projects that support future team success
• Maintain high standards of work quality and build upon established operational benchmarks
• Coordinate critical projects and ensure seamless delivery of services to new customers
• Update and maintain records in CRM systems and internal management platforms
• Support established partner programs to ensure continued success and smooth operation

Required Experience / Skills

Nice-to-Haves

Education

Bachelor's degree preferred, but equivalent work experience will be considered.

Pay & Benefits Summary

Call-to-Action

Ready to make an impact in a dynamic technology environment? Apply today to join our client's innovative Sales Operations team as a Project Coordinator II!

Partner Operations | Project Coordinator | Salesforce | Remote Work | Partner Management | Process Improvement | Migration Services | SaaS