At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Responsible for the direct supervision of department Quality Engineers and Quality Technicians, as well as temporary workforce performing those functions as necessary. Responsibilities include :
Interviewing, hiring, and training department resources
Planning, assigning, and directing workProvide meaningful and timely feedback through employee performance appraisals, acknowledgement / rewarding and disciplinary actionsEnsuring that direct reports' have the tools and equipment necessary to support their job functionsEnsuring that direct reports' are adequately trained to perform the operations to which they have been assigned and document training activitiesAddressing complaints and resolving problemsMonitor employees' compliance to the attendance policy; review, edit, and approve timecard within a pay period to ensure employees' are paid for time worked, including paid time off (PTO) eventsReview and approve or deny paid time off (PTO) requests based on staffing requirements.Monitor employees' overtime and acting when appropriate to maintain compliance to / RBA Code of Conduct and Jabil's overtime policyTake appropriate action when performance expectations are not metDrive individuals and the team to continuously improve key operational metrics and achieve organizational goalsActs as a change agent and participant in continuous improvement activities towards customer focus, process planning and improvement, and employee empowermentPlans, promotes, and participates in manufacturing support problem solving activities in meeting customer demandsServe as an escalation path to clarify and mediate discussions relative to interpreting quality standardsMaintains and reviews Visual AidsMaintains Control Plans and reviews Process FMEAsPerforms disposition of product MRB (Material Review Board), NCR (Nonconformance Reports), and QN (Quality Notification) eventsDevelops and maintains production documentation (i.e., purges, quality alerts, special instructions, deviations, risk assessments, etc...)Participates in AQP (Advanced Quality Planning) and PLCM (Product Lifecycle Management) activitiesDevelops protocols (process qualification, engineering study, etc...) and resulting summary reportsPerforms reporting and analysis of capability studies on critical processesPerforms required training to employees supporting production or qualification eventsConducts routine review and maintenance of documentationServes as primary owner for the site's Supplier Interactions, Audits, (Customer, or Internal), and corrective and preventative actions (CAPA)Supports continuous improvement by participating in daily CAC and (leading and / or contributing to) weekly QIC meetingsPerforms reporting and trend analysis of defects occurring internally, at the customer, and supplierPerforms routine production line walks (GEMBAs) and manufacturing engagementServes as liaison between Jabil and suppliers and customers on quality issues and process / engineering change notificationsParticipates in the PPAP (Production Part Approval Process) engagement in support of customer, supplier, and Jabil-initiated changesParticipates in the site Lean Culture through the use of continuous improvement tools and methodologiesParticipates in site's compliance to Quality Systems Regulations ISO 9001, ISO13485, ISO 14001 and QSR Part 820As appropriate, may be required to provide on-call support to resolve engineering related issues arising beyond normal business hoursAs appropriate, may be required to participate as an auditee in internal, customer, and third-party audits for those processes and systems within their scope of influenceAs appropriate, may be required to directly interface with customer, suppliers, and other local site departmental resources at all levels of these organizationsMaintain a clean and safe manufacturing area following 6sWorks safely at all times and complies with the Environmental Health and Safety standards and work practices along with all other work rules.KNOWLEDGE AND ABILITY REQUIREMENTS
Ability to apply statistical methods to analyze manufacturing process output (example Cpk, Gage R&R, probability theory)Knowledge of and practical application of quality theory and practicesKnowledge of CAPA and product or process validation proceduresAdvanced PC skills, including training and knowledge of Jabil's software packagesExcellent verbal and written communication skills requiredAbility to speak effectively before groups of customers or employees of organizationAdvanced reading, writing, and math skills required (college level)Analytical, interpretive, and problem-solving skills requiredMINIMUM REQUIREMENTS
Bachelor's degree in Industrial Engineering or related field with 6+ years of experience in Manufacturing Engineering OR Quality Engineering OR equivalent in a relevant industry position including at least 4 years of supervisory or some sort of team mentoring / management experienceDESIRED REQUIREMENTS
ASQ certification (CQE, CQA, CQT)Industry experience with surface mount electronics technology assembly processes, methods and equipmentIndustry experience with Medical Device manufacturingIndustry experience with ISO9001, ISO13485, and FDA cGMPBE AWARE OF FRAUD : When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and / or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com / Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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