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Andy Mohr Automotive Group
Business Development Representative/Internet SalesAndy Mohr Automotive Group • Palatine, IL, US
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Business Development Representative/Internet Sales

Business Development Representative/Internet Sales

Andy Mohr Automotive Group • Palatine, IL, US
Hace más de 30 días
Salario
50,00 US$ por hora
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Business Development Representative/Internet Sales

Hot Job

AM Palatine - Palatine, IL 60074

Overview

Salary Range $15.00 - $999.99 Base+Commission/month

Description

Business Development Center (BDC)

Job description and responsibilities

Managing inbound/outbound calls, emails, and text messages for internet leads that convert into showroom visits /appointments. Using the tools provided to you such as scripts and training to provide customer satisfaction.

  • Lead Management: Responding promptly to internet inquiries, phone calls, and text messages. Including both outbound and inbound calls.
  • Appointment Setting: This includes scheduling appointments and confirming appointments to reduce no shows.
  • Outbound Follow up: conducting a high volume of outbound calls (50-150 per day), sending emails and text to keep the customer engaged until you set an appointment.
  • CRM Data Entry: insuring accurate up to date customer records in the CRM. This includes names, phone numbers and email addresses for marketing.
  • Providing Customer Experience: Addressing customers' concerns and providing accurate information.
  • Product Knowledge: Staying current on vehicle inventory, pricing, promotions, and incentives.
  • Follow up for co workers: Responding to customer inquiries when a co- worker is out of the office.

Qualifications

  • Must be able to work nights and weekends
  • Values integrity, drive, team player
  • Customer service skills excellent interpersonal skills, upbeat personality and strong work ethic
  • Excellent computer skills and ability to adapt to various dealership systems
  • Problem Solving skills
  • Multi-tasking is essential

BENEFITS:

Medical, Dental, & Vision benefits

Accrued Vacation Time

401K Plan

Life & Disability Insurance

Extensive training and support

Employee vehicle purchase plans

Discounts on products and services

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Business Development Representative/Internet Sales • Palatine, IL, US

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