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Full-Time Center Associate
Full-Time Center AssociateThe UPS Store • Washington, DC, US
Full-Time Center Associate

Full-Time Center Associate

The UPS Store • Washington, DC, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Center Associate

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Compensation depends upon skills and experience.

Responsibilities include:

  • Delivering outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practicing good listening skills with customers, UPS Store team members, and leadership
  • Taking ownership of the customer's shipping needs and offering viable solutions
  • Taking action to learn all product and service offerings, alternative solutions, and industry trends
  • Operating all equipment, software, and devices in an expert fashion and being willing to teach others
  • Maintaining a clean and safe working environment

Qualifications include:

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Strong computer skills, including Microsoft Office.

Benefits include:

  • Paid vacation and sick leave after one year.
  • Retirement plan after meeting eligibility.
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Full-Time Center Associate • Washington, DC, US

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