Responsibilities The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Patient Accounts Specialist . The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance companies. Key Responsibilities Document all internal and external inquiries concerning patient accounts including patient and third party payers. Act as the first line of support to patient or third party payer contacting the facility with questions concerning an account or claim. Root cause issues and attempt to resolve. Document and communicate resolution as appropriate in the Patient Accounting System. Escalate problem accounts to management team of department for assistance and resolution. Clearly communicate resolution of issues to responsible parties and/or guarantors on the account. Respond within 24 hours to patient inquiry which requires research providing updates on the status or the resolution of their issue each step of the process. Work with facility and internal departments of the CBO to investigate and resolve issues associated with patient or insurance company inquiries. Maintain working knowledge of the call routing system and patient accounting system. Other duties as assigned. Benefit & Rewards Highlights Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! Pet Insurance More information is available on our Benefits Guest Website: benefits.uhsguest.com Qualifications Position Requirements High school diploma or equivalent and 1-3 years customer service experience preferred. Strong Microsoft Office skills (Excel, Word, Outlook) Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required. Familiarity with customer service and 1-3 years healthcare business office experience preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr
Patient Accounts Specialist • Richmond, VA, United States
Job Opportunity at Bon Secours Memorial Regional Medical Center.We're looking for a friendly, compassionate leader to join our culinary team! Be an integral part of the healing process by ensuring ... Mostrar más
Ruther Glen, Virginia (in the Greater Richmond area).You will be joining a collaborative and tenured team with a supportive culture.This position is full-time - working 5 days a week with every oth... Mostrar más
Job TitleResponsible for interacting with clients with delinquent accounts to maximize net value and minimize losses.Interacting with clients for understanding reasons for late payment.Researches a... Mostrar más
Richmond, Virginia, United States.Want to make a meaningful career move? Think: Padilla.We celebrate our people and honor their potential.It starts with a warm, inclusive workplace.Ample opportuni... Mostrar más
The Payroll Tax Specialist delivers on critical payroll activities.These activities include, but are not limited to, accurate tax/garnishment setup in the Workday payroll system, state/local tax ac... Mostrar más
Territory is the state of Virginia.The ideal candidate will live in Richmond or Fredericksburg.Relocation assistance not provided).Why join us?GSK is a global biopharma company with a purpose to un... Mostrar más
JOB Summary:The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead.ESSENTIAL JOB DU... Mostrar más
State of Location:VirginiaPosition Summary:Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience.They work collaboratively with clinicians and coll... Mostrar más
Patient Access RepresentativeThe Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensurin... Mostrar más
Account Specialist The Account Specialist is assigned to the Inside Sales Department and is responsible for providing effective customer service and account support for all internal and external cu... Mostrar más
Job TypeFull-timeDescriptionVirginia Physicians for Women is looking for a new member to join the practice with the ability to float at any time between our Southside office locations (this include... Mostrar más
At OrthoVirginia, you're part of a team dedicated to delivering expert orthopedic and therapy care across the state.As Virginia's largest provider of musculoskeletal care, we offer full-time and pa... Mostrar más
IntroductionAre you ready to make a real difference in the lives of patients? Join our team as a Patient Care Specialist, where you are valued and supported.At HCA Healthcare, we prioritize your gr... Mostrar más
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-class training program, competiti... Mostrar más
Patient Care Specialist III- AmbulatoryPinnacle's Voice:A Tale of Transformation & RecoveryShift:3:30 pm - MidnightAs a Patient Care Specialist- III of Ambulatory Services (PCS-III AMB), you ar... Mostrar más
Client Relations SpecialistHandCraft Linen Services is looking for a Client Relations Specialist to cover a territory that includes the Richmond, Virginia area.This is a hybrid position with daily ... Mostrar más
Overview:At Spencer Dental & Braces, we are dedicated to creating beautiful smiles and transforming lives in our communities.Join us on our mission to spread happiness, one smile at a time! We ... Mostrar más
Job DescriptionROLE SUMMARYEverything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients.Our science and risk-base... Mostrar más
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.Included in the S&P 500 Index, CoStar Group is on ... Mostrar más
AT LIFENET HEALTH, YOU ARE THE ADVANTAGEEvery day, YOU help us to save lives, restore health, and bring hope to patients and families around the world.At LifeNet Health, we cultivate growth, innova... Mostrar más
