Associate Director of Billing Production

Overview

The Associate Director of Billing Production Operations is a senior operational leader responsible for overseeing charge entry & payment posting. This role is accountable for production throughput, accuracy, and cash acceleration while building scalable workflows, staffing models, and controls to support long-term growth. The Associate Director partners closely with Clinical Operations, Coding, Credentialing, Contracting, IT, and Finance to ensure end-to-end revenue integrity and timely cash realization.

This is a remote role. We are only hiring in the following states: AZ, CA, NM, NV, OR, TX and WA.

Responsibilities

• Charge entry & production oversight, own end-to-end charge entry operations across all service lines.
• Ensure timely, accurate posting of charges from all source systems.
• Establish and monitor daily, weekly, and monthly production benchmarks by clinic, provider, and service line.
• Implement charge reconciliation controls to ensure 100% capture of billable services.
• Oversee all normal payment posting operations including ERA, EFT, lockbox, manual posting, and patient payments.
• Ensure accurate posting of contractual adjustments, denials, refunds, and recoupments.
• Develop payment posting QA processes to minimize posting errors and credit balance creation.
• Collaborate with Finance to support monthly AR balancing, cash reporting, and reconciliation.
• Assumes other responsibilities as appropriate to the position and organizational needs.

Qualifications

• Bachelor’s degree in healthcare administration, Business, Finance, or related field
• 8-12+ years with direct oversight of production-based teams.
• 5+ years in a leadership role managing managers and supervisors.
• Strong experience in pain management, workers comp, or procedural-based specialties.
• Demonstrated success leading billing insourcing or large-scale RCM transformations.
• Strong knowledge of CPT billing.
• Excellent analytical, communication, and leadership skills.
• Experience with multiple EHR/ Practice Management systems (IMS, Nextgen, Athena, eClinicalWorks or similar)
• Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables) and solid skills in other Microsoft Office applications

Compensation

$130,000.00 to $140,000 Annually

All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.

Why You\'ll Love Working Here

• Amazing work/life balance
• Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
• 401(K) Plan with Employer Matching
• License & Tuition Reimbursements
• Paid Time Off
• Holiday Pay & Floating Holiday
• Employee Perks and Discount Programs
• Supportive environment to help you grow and succeed

Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC.

Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.

Monday-Friday, 8am-5pm

40 hours per week