Talent.com
Dunkin'
Shift LeaderDunkin' • Chicago, IL, United States
Shift Leader

Shift Leader

Dunkin' • Chicago, IL, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Shift Leader Position

We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Team Environment:

  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members

Operational Excellence:

  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards

Skills and Qualifications:

  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent, preferred

Competencies:

Great Focus:

Understands and exceeds guest expectations, needs and requirements

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

Develops and maintains relationships with team members

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Crear una alerta de empleo para esta búsqueda

Shift Leader • Chicago, IL, United States

Ofertas similares

Shift Lead - West Loop

Levain BakeryChicago, IL, United States
A tiempo completo

Randolph, Chicago, IL, 60607, United States.Other Compensation: Tips + 15% Bonus Potential.Employee Type: Full Time Non-Exempt. Mostrar más

 • Oferta promocionada

Shift Manager

Long John SilversMunster, IN, United States
A tiempo completo

For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide.With nearly 500 locations, we're proud to be the world's favor... Mostrar más

 • Oferta promocionada

Shift Leader

Firehouse SubsOak Forest, IL, United States
A tiempo completo

Firehouse Subs Shift ManagerBenefits:401(k)Bonus based on performanceEmployee discountsFlexible scheduleReports To:General ManagerPosition Summary Statement:This position is fully accountable for t... Mostrar más

 • Oferta promocionada

Shift Leader

PANDA RESTAURANT GROUPChicago, IL, United States
A tiempo completo

Panda Shift LeaderOur Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating ... Mostrar más

 • Oferta promocionada

Shift Lead

Mondelez International, Inc.Chicago, IL, United States
A tiempo completo

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking.In this leadership role, you are an internal technical master at the lin... Mostrar más

 • Oferta promocionada

Shift Leader

Taco BellZion, IL, US
16,00 US$ por hora
A tiempo completo

Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.We ... Mostrar más

Shift Manager

Wendy's FranchiseHAMMOND, IN, US
A tiempo completo

Competitive pay with review and raise opportunities during first 30, 60, and 90 days of employment.Medical, dental, and health plans.Fast paced and fun environment.Treatment as a valued team member... Mostrar más

Shift Manager-Franchise - 3441 - Sibley - Dolton, IL (Dolton, IL)

Checkers & Rallys Drive-In RestaurantsDolton, IL, United States
A tiempo completo

Shift Manager-Franchise - Sibley - Dolton, IL.Location: Dolton, IL, US, 60419.The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each... Mostrar más

 • Oferta promocionada

Shift Lead - Sheffield

Peet's Coffee & TeaChicago, IL, United States
A tiempo completo

Perk up your career with a bold new opportunity at Peets Coffee! Were seeking passionate people to join our team as Shift Leads.Do you want to work with curious, authentic, and passionate people wh... Mostrar más

 • Oferta promocionada

Shift Leader

Dave's Hot ChickenChicago, IL, US
A tiempo completo

The Shift Leader is responsible and accountable for all Restaurant activities while on duty.The Shift Leader will work with the  Restaurant Management Team to ensure all activities are consistent w... Mostrar más

Shift Manager-Franchise - 3583 - Torrence - Lansing, IL (Lansing, IL)

Checkers & Rallys Drive-In RestaurantsLansing, IL, United States
A tiempo completo

Shift Manager-Franchise - Torrence - Lansing, IL.Location: Lansing, IL, US, 60438 The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on ... Mostrar más

 • Oferta promocionada

Shift Manager

Steak 'n ShakeTinley Park, IL, United States
A tiempo completo

Steak N Shake Manager Opportunity.Steak N Shake is hiring managers looking to make a difference! We have exciting times ahead! What we sell is an experience.We are looking for passionate people wit... Mostrar más

 • Oferta promocionada

Shift Lead

Phenom PeopleSkokie, IL, United States
A tiempo completo

One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Prefer the knowledge of store inventory control.The followin... Mostrar más

 • Oferta promocionada

Shift Lead - Chicago - Wrigley

Peet's Coffee & TeaChicago, IL, United States
A tiempo parcial

Perk up your career with a bold new opportunity at Peet's Coffee! We're seeking passionate people to join our team as Shift Leads.Do you want to work with curious, authentic, and passionate people ... Mostrar más

 • Oferta promocionada

SHIFT SUPERVISOR

Jason's DeliChicago, IL, United States
A tiempo completo

Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an... Mostrar más

 • Oferta promocionada

Shift Manager in Training

True NorthChicago, IL, United States
A tiempo completo

The Shift Manager supports a fast, friendly, and clean shopping environment by delivering quality guest service and maintaining an organized store.This role assists with daily operations, including... Mostrar más

 • Oferta promocionada

Shift Manager Retail

TradeJobsWorkforce60546 Riverside, IL, US
A tiempo completo

We are looking for seasoned Shift Supervisor/Assistant Manager candidates who can bring their previous experience and add value to our growing brand.As we are a growing start-up company, there will... Mostrar más

 • Oferta promocionada

Shift Lead - Sheffield

Peets CoffeeChicago, IL, United States
A tiempo parcial

Shift Lead Opportunity At Peet's Coffee.Perk up your career with a bold new opportunity at Peet's Coffee! We're seeking passionate people to join our team as Shift Leads.Do you want to work with cu... Mostrar más

 • Oferta promocionada

Shift Leader

Jimmy John'sEvanston, IL, United States
A tiempo completo

Shift Leaders are part of an Inshop tipping pool that is included on the employee's biweekly paycheck.Shift Leads help oversee in-store operations alongside the General Manager.The Shift Lead plays... Mostrar más

 • Oferta promocionada

Shift Manager

Pizza HutCicero, IL, United States
A tiempo completo

Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.If you're ready to take the next step in your career ... Mostrar más