Join Our Team and Make a Difference Every Day
Position: Training Support Specialist
Pay: $48,000 - $53,000
Location: Getzville, NY
Schedule: Monday Friday, 8:00 AM 3:30 PM, 37.5 hrs./week. Some evening and weekend training delivery are required.
The Training and Program Development Specialist is responsible for delivering high-quality onboarding and ongoing training in compliance with OPWDD and NY State Education requirements, including mandated programs such as SCIP-R, Ukeru, and agency-specific content. Ensures timely updates to training materials, maintains accurate training records, and supports regulatory compliance. Some evening and weekend training delivery are required.
Evaluate training effectiveness using feedback, observation, and outcome data. Update materials based on best practices, policy changes, and audit results. Develop training calendars and schedule staff to maintain certifications. Manage training records and Learning Management System (LMS) entries.
Assist in presenting and supporting New Hire Orientation sessions. Introduce new staff to agency values, policies, and procedures. Serve as a training resource during onboarding.
Deliver required trainings (e.g., SCIP-R, Ukeru, OPWDD curriculum). Track completions and provide timely refreshers to meet compliance standards. Maintain Bus Driver records and ensure staff are in compliance with all NYS regulations. Manage intern and volunteer onboarding to ensure appropriate forms are completed and there is compliance with all regulations prior to the start of volunteer or intern assignments. Collaborate with clinical and leadership teams to align training with best practices.
Adheres to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect. Adheres to Summit Center employment policies as outlined in the Employee Handbook including, but not limited to dress code, attendance and punctuality, and Paid Time Off. Perform any other duties as requested by your supervisor.
Bachelor's degree in education, Human Services, Psychology, or related field preferred. Minimum 2 years of training experience. Experience with OPWDD-regulated programs and training delivery required.
SCIP-R Instructor certification preferred; required within 6 months of hire. Ukeru Instructor certification preferred; required within 12 months of hire. ARC First Aid/CPR Instructor certification preferred; required within 6 months of hire.
At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference.
Training Support Specialist • Getzville, NY, United States
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