Social Service Specialist

A company is looking for a Remote Social Service Specialist. Key Responsibilities Coordinate appointments, referrals, and provide ongoing support for members accessing Long-Term Care Handle inbound and outbound calls, assess eligibility, and guide members through the application process Maintain accurate documentation and follow up with government agencies regarding application status Required Qualifications 1+ years of experience in a professional office and fast-paced environment 1+ year of experience in a Customer Service Center High School Diploma or GED equivalent Basic knowledge of Medicaid and Long-Term Care Proficient in MS Office and Windows operating system