Administrator - Assisted Living

Administrator

A premier licensed Adult Home and Assisted Living Program (ALP) facility located in a scenic beachfront community in Queens County, New York, this establishment provides a warm, compassionate "home away from home" for adults seeking supportive living. With a capacity of approximately 172 bedsincluding a dedicated ALP sectionit offers personalized care in a comfortable, well-maintained four-story building right off the boardwalk. The focus is on fostering a diverse, engaging resident community through daily recreational programs, holiday celebrations, three nutritious hot meals plus snacks served in a spacious dining room, housekeeping, laundry services, and a full range of personal, medical, and nursing support to promote independence, well-being, and belonging. The hand-selected team is dedicated to delivering exceptional, resident-centered care with the utmost compassion, emphasizing comfort, community connection, and high standards of service in a supportive environment.

Key Responsibilities

• Direct overall facility operations, including business planning, resident census development and management, patient flow, budgeting, and full fiscal accountability.
• Ensure strict compliance with all applicable local, state (including New York State DOH), and federal regulations governing Adult Homes and Assisted Living Programs; prepare for and lead successful surveys and inspections.
• Maintain all required licenses, certifications, permits, and regulatory documentation; serve as the primary liaison with the New York State Department of Health.
• Oversee and deliver exceptional resident care aligned with state operational standards, addressing the total regimen needs of residents, including those with medical and/or mental health conditions.
• Promote resident retention and satisfaction by engaging directly with residents and families, promptly addressing concerns, resolving issues, and supporting community-building and engagement initiatives.
• Collaborate on and actively support census development, marketing, and sales efforts to sustain and grow occupancy.
• Supervise building maintenance and ensure the physical plant complies with all state regulatory standards for safety and functionality.
• Provide direct leadership and supervision to department heads and staff across clinical and non-clinical areas; conduct performance evaluations, implement disciplinary actions (up to and including termination), and foster a professional, positive workplace culture.
• Drive quality assurance, performance improvement programs, and ongoing initiatives to enhance resident care and operational efficiency.
• Cultivate strong relationships with residents, families, visitors, staff, and external partners to uphold a compassionate, service-oriented atmosphere.

Qualifications Required:

• Minimum of five (5) years of progressive management or leadership experience in an assisted living facility, adult home, nursing home, skilled nursing facility, or similar senior living community.
• In-depth knowledge of New York State laws, rules, and regulations specific to Adult Homes and Assisted Living Programs (ALP).
• Proven experience working with regulatory agencies, maintaining compliance, and successfully navigating inspections/surveys.
• Demonstrated ability to supervise and lead both clinical and non-clinical teams effectively, with strong disciplinary and performance management skills.
• Experience supporting individuals with medical needs and/or mental health conditions in a residential setting.
• Excellent verbal and written communication skills, with the ability to interact compassionately and effectively with residents of varying medical, cognitive, and communication capacities.
• Strong organizational abilities, business acumen, and capacity to manage multiple priorities in a fast-paced, high-pressure environment.
• Flexibility for evenings, weekends, on-call responsibilities, and occasional local travel as required.
• Compassionate, resident-centered mindset with a genuine dedication to exceptional care and service.

Compensation:

We offer a highly competitive salary in the range of $150,000 $185,000 annually, highly dependent on experience, qualifications, and proven track record in similar roles. The package also includes a performance-based bonus opportunity, along with a comprehensive benefits suite (health insurance, retirement savings options, paid time off, and additional perks) designed to support long-term professional growth and well-being in this rewarding leadership position.