This role is a leadership development role is designed and customized for leaders at any career stage and program. The starting position and pay will be adapted to applicants experience level. The ideal candidate for this role a customer service leader who desires to grow and advance in the CFA leadership system. Program time frame is 3 mo - 2 years based on applicant availability and experience.
The Director of Operation - Leader Development track is responsible for driving operational excellence and improving customer experience scores across all aspects of the restaurant. This role will ensure best-in-class service, operational efficiency, and team development to create an outstanding experience for guests and team members alike. Reporting directly to the Executive & Operational Directors this candidate will implement strategies to enhance service quality, optimize workflows, and maintain high standards in accordance with Chick-fil-A's mission and values.
If you are and desire to become a more results-driven leader passionate about operational excellence and creating an exceptional customer experience, we invite you to apply for this opportunity at Chick-fil-A!
Director of Operations - Leader Development • Southlake, TX, United States
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