PFG is seeking an action-oriented and motivated leader to manage the Accounts Payable (AP) Vendor Support team. This team serves as the primary point of contact for all incoming inquiries and tickets from vendors and internal customers. The AP Manager will drive operational excellence by leading a high-performing, customer-obsessed team, improving ticket resolution processes, and identifying systemic issues to implement scalable solutions. This role is responsible for setting the vision, culture, and performance expectations of the team, ensuring a consistent focus on responsiveness, quality, and customer satisfaction. The ideal candidate thrives in a fast-paced, dynamic environment, excels at balancing multiple priorities, and is passionate about continuous improvement and team development.
Location: Westlake Office 1500 Solana Blvd, Building 3, Westlake, TX 76262
Work Arrangement: 4 days in office / 1 day remote (typically Friday)
Reporting To: Selena Reeves, Director, Sr. BSC
Team: 3 Direct Reports / 8 Indirect Reports
Compensation: Salary + 401(k) Matching
Benefits: Eligible Day 1
Key Responsibilities:
Process Improvement & Customer Experience:
Accounts Payable Oversight:
Controls, Compliance & Reporting:
Collaboration & Continuous Improvement:
Accounts Payable Manager - Vendor Support • Roanoke, TX, United States
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