Salesforce - Delivery Consultant, Configuration and Integration Solutions

Position Summary

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You’ll Do

As a US Delivery Center Delivery Consultant, Configuration and Integration Solutions on the team, you will:

• Develop and customize Salesforce user experiences using Lightning Web Components (LWC), Aura, and Visualforce, integrated with back-end services (Apex/controllers)
• Deliver responsive, cross-device interfaces and optimize front-end performance for complex, data-heavy pages
• Partner with design, product, and engineering to implement features end-to-end; troubleshoot and resolve UI defects
• Produce and maintain technical approach/design documentation and adhere to coding standards for clean, maintainable code
• Build and enhance solutions across Salesforce clouds (Sales, Service, Marketing, Experience/Communities, Knowledge) and configure the security model (Profiles, Permission Sets, OWD)
• Create and distribute reports/dashboards, perform data loads/migrations (Data Loader/Import Wizard), and develop/maintain automation (Flow; legacy Workflow/Process Builder as needed)

The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor’s degree
• Limited immigration sponsorship may be available
• Must be able to obtain and maintain the required clearance for this role
• Salesforce customization/configuration across Sales Cloud, Service Cloud, Field Service, Experience Cloud, and Knowledge
• Migration from Salesforce Classic to Lightning Experience, including Visualforce-to-Lightning conversions and Salesforce Lightning Design System (SLDS) adoption
• Front-end development with JavaScript, SLDS, and Lightning Web Components (LWC)
• Back-end development with Apex (Triggers, Visualforce, Scheduled/Batch Apex) and related customizations
• DevOps/PDLC and delivery tooling (Git, Jenkins, Jira, ANT, Change Sets, Force.com IDE), plus integrations (REST/SOAP, OAuth, SSO
• Delivery Center Location & Travel Requirements:
  Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia) Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location Travel Requirement: Maximum of 10% overnight travel for client or project purposes Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

Preferred:

• Salesforce certifications (preferred): Platform Developer I; Administrator or Platform App Builder; Platform Developer II; OmniStudio; Agentforce Specialist
• Troubleshooting/defect resolution: Diagnose and resolve technical issues and bugs in Salesforce applications, including integrations and related components
• ETL/integration tooling experience: Hands-on project experience with ETL and integration platforms such as MuleSoft or Informatica Intelligent Cloud Services (IICS)
• Public sector experience (preferred): Experience supporting government/public sector clients (e.g., federal, state, local, or public agencies)

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purposeDeloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 350698 Job ID 350698