Ultimate Staffing is partnering with a leading international freight forwarder to hire an experienced Import Operations Coordinator. If you have a strong background in import logistics and want to manage shipments from arrival to delivery, this is a great opportunity to grow your career in a high-impact, global environment.
Why You'll Love This Role
$50K-$60K salary + stability of a direct hire position
Hybrid schedule (3 days onsite / 2 remote)
35-hour work week for better work-life balance
Work with a global network of carriers, brokers, and partners
Opportunity to own import files end-to-end and build customer relationships
What You'll Do
You'll play a key role in managing international imports and ensuring smooth delivery for customers:
Manage import shipments from arrival to final delivery (A-Z)
Coordinate with customs brokers, steamship lines, airlines, and trucking companies
Prepare and review import documentation (B/Ls, customs paperwork, delivery orders)
Track shipments, perform traces, and proactively resolve delays or issues
Generate delivery orders and ensure timely freight movement
Handle billing, invoicing, and collections for import files
Communicate professionally with customers, carriers, and internal teams
Ensure compliance with customs regulations and company SOPs
What You Bring
4+ years of freight forwarding experience with a focus on imports
Strong understanding of import processes, customs clearance, and documentation
Experience working with international carriers and routing
Ability to manage multiple shipments in a fast-paced, deadline-driven environment
Excellent customer service and communication skills
Tools & Skills
Cargowise (required) or similar TMS experience
Proficiency in Excel, Outlook, and Word
Highly organized, detail-oriented, and proactive problem solver
What Makes You a Great Fit
You take pride in owning import files end-to-end
You understand how to navigate global logistics challenges and delays
You're driven to deliver accurate, timely, and compliant shipments
You enjoy building strong relationships with clients and global partners
Additional Requirements
Ability to pass background screening (C-TPAT, TSA)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.