Description
Job Description:
Title: Account Manager - Commercial Lines
Remote: for California residents, Los Angeles County area (strongly preferred)
Supporting: Los Angeles, CA Region | Book Focus: General, Manufacturing
Requirement: active property & casualty license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $80,000 to $100,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Commercial Insurance Account Manager (California: Generalist / Manufacturing) • El Monte, CA, US
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11).You love protecting your community and doing your part to keep our nation safe.But maybe you’re... Mostrar más
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Mostrar más
SmartFinancial is a leading insurance technology platform transforming how consumers and businesses connect with insurance providers.As we expand our commercial insurance footprint, we're recruitin... Mostrar más
Title: Account Manager - Commercial Lines.California residents, Los Angeles County area (strongly preferred).Please note: If this position is posted as either fully remote and/or hybrid, in accorda... Mostrar más
Join a dynamic and rapidly growing company that empowers insurance agents through advanced technology.As an Account Manager, you will play a crucial role in connecting insurers with clients, ensuri... Mostrar más
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Mostrar más
When you join Verizon You want more out of a career.A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and... Mostrar más
Job Overview THOSE THAT WANT MORE FOR THEMSELVES PROFESSIONALLY, THOSE THAT WANT TO BE RECOGNIZED AS THE BEST, AND VALUED FOR IT-APPLY! You've put in the hours.You strive to the best commercial ins... Mostrar más
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Mostrar más
Job TitleCome join our amazing team and work Remote!Provides processing and sales support for loan applications received from wholesale loan brokers.Works with assigned account manager(s) to facili... Mostrar más
Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Mostrar más
Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something t... Mostrar más
Founded in 1948, BMS CAT is one of the most respected names in the restoration and reconstruction industry.From emergency clean-up to complete rebuilds on multi-million-dollar commercial projects, ... Mostrar más
Financial Services Representative (Part-Time / Full-Time) Opportunity Overview We are seeking motivated, coachable individuals who are interested in learning the financial services industry and hel... Mostrar más
As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via pho... Mostrar más
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.As one of the worlds' largest insurance brokers, our focus is dedicated to provi... Mostrar más
Commercial Lines Account Servicer.Breaking Boundaries for 25 years - and counting.The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexp... Mostrar más
The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region.The TAM will work with customers to ensure that they are extremely successful with Heartflow's ... Mostrar más
Account ManagerFully Remote Liberty Newport Beach - Newport Beach, CA 92663; Remote - PST - Woodland Hills, CA 91367OverviewSalary Range $65,000.Salary/yearDescriptionThe Liberty Company is one of ... Mostrar más
Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defin... Mostrar más
