Southern California Edison (SCE) is seeking a Senior Advisor for Customer Service Continuous Improvement in Irwindale, California. This role is pivotal in transforming customer experience through operational excellence and innovation. The ideal candidate will have over ten years of experience in business process improvement, influence change, and drive results. Responsibilities include leading strategic initiatives, applying Lean Six Sigma methodologies, and developing best practices within the customer service domain. This position offers a hybrid work mode, blending on-site and remote work, ensuring a flexible work environment. #J-18808-Ljbffr
Senior Advisor: Customer Service Process Improvement • Irwindale, CA, United States
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