Personal Property Appraiser

Job Opportunities STARTING SALARY: $38,203 for fully qualified $36,733 for trainee NUMBER OF VACANCIES: One DEADLINE FOR RECEIPT: [date not specified] General Statement of Duties Performs responsible technical and administrative work in the listing and assessment of personal property; provides general customer service in the Tax Department. Distinguishing Features of the Class Employee performs technical tasks in support of listing and assessment of personal property including motor vehicles, mobile homes, trailers, and maintaining associated records and files. Work also includes administering the exclusion program for the elderly and disabled and the disability exclusion program. Tasks involve researching, compiling information, and sending listing forms to vendors; establishing values using schedules and resources; and entering value information into the database. Considerable independent initiative, judgment, and accuracy are required, as well as strong customer service and technology skills. Tact is necessary when working with property owners and their representatives. The role is performed in an office setting with minimal environmental exposure. Performance is evaluated through daily conferences, observation, reports, and analysis of accuracy and results. Essential Duties and Tasks Downloads and reviews DMV lists, assigns values to vehicles, updates situs and valuations, reviews for accuracy, processes valuation appeals, and creates refund reports. Utilizes digital and/or manual references to determine valuation and situs of unregistered personal property as prescribed by N.C. General Statutes. Writes letters, makes telephone calls to set up new accounts, performs research, and corrects or updates billing files; sets up payment agreements. Prepares gap and discovery bills; processes deed transfers of personal property; performs research to determine valuation and ownership. Checks mobile home park listings and aircraft reports against tax listings to ensure correctness; writes letters to late listers and makes discovery listings for personal and real estate. Processes adjustments, appeals, and refunds through the NC Vehicle Tax System. Assists the public with questions and documentation needs; assists with listing property; creates letters of value when requested by attorneys for estates. Administers the exclusion program for elderly and disabled exemptions and disability exclusion program; gathers, compiles, and completes applications; researches deeds, ownership percentage, etc.; audits exemptions every four years. Compiles, processes, enters, and creates a wide variety of records in digital and hard cover form. Additional Job Duties Backs up other staff as needed. Performs related duties as required. Knowledge, Skills and Abilities Considerable knowledge of N.C. General Statutes governing personal property valuation and taxation, and ability to apply them consistently and explain them to the public. Considerable knowledge of accepted practices in assessing personal property and collecting taxes. Considerable knowledge of sources of information and research related to personal property ownership and valuation. Knowledge of application of information technology and specialized tax and assessment software. Skill in customer service excellence, teamwork, research, and collaborative conflict resolution. Skill in use of office technology. Ability to organize work for efficient processing, establish and follow effective work priorities, and meet established deadlines. Ability to communicate effectively in oral and written forms. Ability to handle the public courteously and tactfully. Ability to develop and maintain effective working relationships with County officials, staff, co-workers, and the general public. Ability to interpret and explain laws, regulations and policies. Ability to handle sensitive and controversial situations. Physical Requirements Must be able to perform the basic life operational skills of stooping, reaching, lifting, fingering, grasping, and repetitive motions. Must be able to perform sedentary work, exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push or otherwise move objects, including the human body. Must possess the visual acuity to prepare and analyze data and figures, accounting, to operate a computer terminal, and extensive reading at close distances. Desirable Education and Experience Associate’s degree in business, accounting, or a related field, and experience in fiscal work, preferably in a tax-related field; or any equivalent combination of education and experience which provides the required skills, knowledge, and abilities. Special Requirements Certification by the State of North Carolina as a Personal Property Appraiser within the specified timeframe. Equal Opportunity Employer Cherokee County is an equal opportunity employer and does not discriminate on the basis of age, race, religion, gender, disability, color, genetic information, veteran or military status, and/or national origin. Pre-employment drug testing and criminal background check is required. #J-18808-Ljbffr